Joy Subscriptions App

Joy Subscriptions App

Reviews (462)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app drives strong recurring revenue and is easier to use than other subscription tools. They like the clean, customizable widgets, flexible plans, and customer portal for pausing, swapping, and updating payments. Dunning tools help recover failed payments and stabilize cash flow. Setup, migrations, and Shopify integration are described as smooth. Support is frequently called world‑class, handling customizations, styling, translations, and troubleshooting quickly.

June 30, 2026

Great support and a very useful app. Everything worked smoothly, and the team was quick and helpful with my questions. Special thanks to Hena for the friendly and professional support!

Kellogg's Pringels Cheez-it Shop
Germany
5 months using the app
May 15, 2026

great customer service. very speedy

itmushbegood
United Kingdom
Over 1 year using the app
June 18, 2026

Great app, and absolutely great service.

Olivia solved my problems perfectly.

Boost Sportswear
Norway
About 1 hour using the app
May 13, 2026

Great response time when you need help setting the app up in my Shopify store. Thanks, Olivia, for your quick response.

LashMi
Australia
21 minutes using the app
April 4, 2026

Excellent subscription app! Seriously. Not only is it easy to use, but the widget design, customizable plan options, and low cost make this one of the best subscription apps I've tried. Not to mention, the customer service/support team are phenomenal!!!! Very quick response time, very helpful with all issues or questions that may pop up, and extremely polite. I've spoken with Avery who has been great with helping me troubleshoot my issues, or add new features that weren't initially an option within the app. 10/10 recommend Joy subscriptions.

Pop Snax
United States
13 days using the app
May 12, 2026

Amazing app, works perfectly and they have a lot of compatible apps that works in great synergy; Avery from customer service was also very helpful to understand how to set up everything!

Aveon Blue
United Arab Emirates
1 day using the app
May 11, 2026

I had a few issues with some orders due to a few mistakes I made on my end. Fortunately, I contacted customer service through chat and Iris helped me correct the issues I had in a timely and professional matter. She did a great job!

Ocean Harvest Sea Moss
United States
About 1 year using the app
May 10, 2026

Great app with so many useful features. It is highly customisable and works well for what we needed. Live chat support is highly helpful.

Fun Foods Direct
Australia
1 day using the app
March 31, 2026

Great app and Avery was very helpful when I required support. The app has helped to generate regular business and has made ordering easier for my customers.

Natures Herb
United Kingdom
10 months using the app
March 30, 2026

easy to use and has all the functionality I need. Just know that you cannot set up a subscription with bundles using Shopify Bundles.

TearRestore
United States
9 months using the app