Joy Subscriptions App

Joy Subscriptions App

Reviews (464)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app offers “insane value” for subscriptions, with low fees and strong impact on recurring revenue and cash flow. Core features are stable and easy to use, including dunning, customer portals, and a customizable, multilingual subscription widget for memberships or build‑a‑box setups. Many highlight smooth performance and exceptional live chat support, including fast customizations and full migrations from other subscription apps.

October 30, 2025

Customer Service is so amazing! Felicity was the absolute best and made it so easy! She went above and beyond and I'm so excited about this tool!

ATA Cosmetics
United States
5 days using the app
October 29, 2025

Jennie helped me with adding a feature to my subscriptions and was very helpful! The chat feature was smooth and she was able to make the update very quickly!

All American Maker
United States
13 days using the app
October 29, 2025

Their support is so quick and efficient, providing you with help that is easy to follow and understand. I have reached out twice to Iris and Felicity and they made sure my problems were resolved.

Sahursart
Singapore
6 days using the app
October 17, 2025

Very happy with the support. They are always fast and professional

Temptico Čokolada
Croatia
6 months using the app
October 16, 2025

The team are very accommodating with fitting the app into our website. Felicity is very knowledgeable and incredibly helpful as I kept asking questions. Thank you :)

McLaren Vale Cellars
Australia
About 3 hours using the app
October 15, 2025

The Subscription App is easy to use and navigate. When I had some questions, Audrey supported me with very detailed guidance. She was very patient and provided suitable solutions. I highly recommend this app!

mamacareau
Australia
About 17 hours using the app
October 13, 2025

Avery was so much helpful! She helped me to customize Joy as the way we wanted.

Loved the app but most importantly the customer service.
Thank you guys.

Beyond Good Foods
United States
3 months using the app
October 11, 2025

April & Felicity were wonderful! They really made my tasks so much easier!

Alpine Peaks Country Store
United States
About 20 hours using the app
October 8, 2025

Amazing support from Abby

theBPWshop.com
United States
11 months using the app
Edited April 2, 2026

Easy setup and feature rich, this app is the way to provide your customers with subscriptions. And the support help (thanks Jade) was quick, efficient, friendly, technically proficient, and a pleasure to work with. I recently worked with Olivia to schedule the upgrade which was a quick and easy operation.

Vesta Precision
United States
6 months using the app