Joy Subscriptions App

Joy Subscriptions App

Reviews (464)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app offers “insane value” for subscriptions, with low fees and strong impact on recurring revenue and cash flow. Core features are stable and easy to use, including dunning, customer portals, and a customizable, multilingual subscription widget for memberships or build‑a‑box setups. Many highlight smooth performance and exceptional live chat support, including fast customizations and full migrations from other subscription apps.

December 19, 2024

Just installed the app. So far so good. Hana was very helpful in onboarding and setting up subscription app on my site.

OM Botanical
United States
About 2 hours using the app
Joy Subscription replied December 25, 2024

Thanks for your feedback! We’re so glad Hana could make your onboarding process smooth and helpful. Let us know if you need any further support as you explore the app. Welcome to Joy Subscription!

December 19, 2024

I've only just downloaded the app, but the customer support thus far has been great and it seems to fit my needs.
Jade was my customer support person and was responsive and helpful with every question I had.

Swan City Yarns
United States
About 1 hour using the app
Joy Subscription replied December 25, 2024

Thank you for sharing your experience! Jade will be so happy to hear that her responsiveness and support made a difference for you. We're here to ensure the app continues to meet your needs—just let us know if you have more questions! 😊

December 18, 2024

Just installed this app today - so far, so good.
The customer service rep was very helpful and efficient and even changed the wording on the subscribe option to better suit my website.
And the best part? It's free :)

The Wildflower
United States
About 5 hours using the app
Joy Subscription replied December 20, 2024

Thank you for sharing your experience! We're glad to hear the app is off to a great start for you and that our customer service team could assist in tailoring the subscribe option to match your website. We're excited for you to explore all the features Joy Subscription has to offer. And yes, it's free, so enjoy! Let us know if you need anything else!

December 15, 2024

Amazing support, works well. Damian and William are a great help.

Leaf & Berry
Australia
16 days using the app
Joy Subscription replied December 16, 2024

Thank you so much for your kind words! We're thrilled to hear that Damian and William could assist you and that you're happy with the app. If you need anything else, we're always here to help!

December 2, 2024

I am very please with the help I received to help me set up this app on my exciting account. I would recommend this app in the future. Alyssa and Jade were phenomenal to work with.

Malori.A Designs
United States
About 13 hours using the app
Joy Subscription replied December 5, 2024

Thank you so much for your kind words and recommendation! Alyssa and Jade will be thrilled to know their support made a difference. We’re here whenever you need us. 😊

November 1, 2024

Thanks Jasmine for the helpful assistant

Bean Brothers
Malaysia
About 1 hour using the app
Joy Subscription replied November 2, 2024

Thank you so much for your feedback! We're really happy to hear that the assistance was helpful. We're always here to help!

October 30, 2024

Extremely Good Customer support! Relatively easy to use and totally free. Highly Recommend.

SABRENO
Australia
About 3 hours using the app
Joy Subscription replied October 31, 2024

Thank you for your fantastic feedback! We're thrilled to hear you're enjoying Joy Subscriptions and our customer support. Thanks so much for recommending us!

February 5, 2026

Facile à mettre en place, le support d'Olivia a été très efficace!

Chemindubaou
France
36 minutes using the app
February 5, 2026

Le support est très réactif ! Merci à Avery pour son aide et sa disponibilité.

Moshi Matcha
France
11 months using the app
February 2, 2026

The app works perfect and Hana from support was very quick and helpful! :)

MegaPetShop
Denmark
4 days using the app