Joy Subscriptions App

Joy Subscriptions App

Reviews (464)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app offers “insane value” for subscriptions, with low fees and strong impact on recurring revenue and cash flow. Core features are stable and easy to use, including dunning, customer portals, and a customizable, multilingual subscription widget for memberships or build‑a‑box setups. Many highlight smooth performance and exceptional live chat support, including fast customizations and full migrations from other subscription apps.

June 17, 2025

Hour 1 of using the app I had a bit of trouble with setting things up and the support team got me going in 2 minutes. That's solid customer support. Thank you!

Hand Me Up
United States
40 minutes using the app
June 2, 2025

I am giving 5 stars because the support of the app is excellent.
The people on the chat answered fast, and took care of me even that I was not very well versed on the subject. They gave me step by step instructions, they also took some of my files and work on them to export my previous information. They took the time to go into my theme (with my authorization of course), and set up the widget to work when I had problems. congratulations on your customer service

Strauss Wellness
United States
2 days using the app
April 15, 2025

Super easy to integrate and setup. I made requests to customise the subscription widget further and the support was always fast at replying AND made the adjustments within the hour (I had Elle as my customer support).

JYNX
Australia
About 1 month using the app
February 19, 2025

Great app. Easy on-boarding process. Hana from online chat was very helpful :)

Raven’s Perch
United Kingdom
About 1 hour using the app
November 19, 2024

Easy to use. We received great support from Hana!

One Another
United States
40 minutes using the app
Joy Subscription replied December 1, 2024

Thank you for your feedback! We're happy to hear the app is easy to use and that you received great support. We’re here whenever you need us! 😊

November 18, 2024

I'm relatively new, but so far, excellent. I had a request, and Audrey helped me quickly and professionally.

Izaria Home
United States
6 days using the app
Joy Subscription replied November 20, 2024

Thank you for sharing your experience! We’re so glad to hear things are going smoothly and that you received quick and professional support. We’re here whenever you need us! 😊

November 18, 2024

Awesome app. and great customer service! Hana was so easy to work with She installed everything super fast. The app works great. Easy. Highly recommend!

Kidskin
United States
42 minutes using the app
Joy Subscription replied November 20, 2024

Thank you for your kind words! We're thrilled to hear you're enjoying Joy Subscriptions and found the setup so easy. Your recommendation means a lot to us! 😊

November 18, 2024

Great looking App and perfect for a starter subscription service, simple and straight forward to use. Had some custom help for a minor issue with my theme and Tracy and Toby fixed it on the fly for me, great and responsive customer service. Thank you!

APEROH
United States
About 4 hours using the app
Joy Subscription replied November 20, 2024

Thank you for your feedback! We're so glad you’re finding Joy Subscriptions simple and perfect for your needs. Happy we could help with your theme. Our team is always here for you! 😊

December 8, 2025

Very helpful and knowledgeable, helped me get where I needed to be.

Twisted Edge Magazine
United Kingdom
About 1 year using the app
September 29, 2025

Excellent app and customer service team

Zyra Protein
United States
6 days using the app