Joy Loyalty Program Rewards

Joy Loyalty Program Rewards

Reviews (1,789)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a high‑value loyalty app for driving repeat purchases and customer retention. They like the cost‑effective plans with points, referrals, birthday rewards, tiers, and flexible reward ladders. Many highlight easy setup, smooth Shopify integration, and extensive customization to match their brand. Support is frequently praised as fast, patient, and hands‑on with setup, troubleshooting, and custom CSS or UX tweaks.

Edited July 21, 2024

I had some difficulty at first getting things set up and working properly, but the team at Avada contacted me and helped me get it done right. I am just starting to test the app and all it's functions now, but hope it runs smoothly from here and helps build my customer base. Thank you

Rising Moon Minerals
United States
19 days using the app
Joy Loyalty Program & Rewards replied July 15, 2024

Dear Rising Moon Minerals' Store Owner,

Thank you for your feedback and for giving us the opportunity to assist you! We're thrilled to hear that our team could help you get everything set up properly.

We understand that initial setups can sometimes be challenging, but we're always here to ensure you have a smooth experience. We hope the app meets your expectations and helps you successfully build your customer base.

If you have any further questions or need additional support as you continue to test the app, please don't hesitate to reach out. We're here to help every step of the way!

Thank you once again for your patience and for choosing Joy.

Best regards,
Joy Support Team

July 3, 2024

huge thanks to Hana.

YUNZII KEYBOARD
China
2 days using the app
June 23, 2024

quick and responsive support

Satopradhan
India
9 months using the app
June 15, 2024

As soon as I dowloaded the APP I was created by a real live rep. It is not an AI generate response. I love the fact that this app has a live person response within seconds. Audrey was super helpful and very patient in helping explain some misunderstandings.

4Jacks-Tech
United States
24 minutes using the app
June 8, 2024

I installed Joy earlier this week and have had great service from Pamela when I had questions.

Soapfistication
Canada
1 day using the app
May 31, 2024

Hana is nice and helps me a lot

IQUNIX Super
China
About 2 hours using the app
May 13, 2024

Hana is the best

Fruity's Boutique
United States
8 months using the app
May 12, 2024

I haven’t tried the app to see how it actually works but I need to set it up on my store and Pamela was very helpful and patient guiding me how to set it up. I’m very satisfied with their customer support and they are very fast in responding. So my review is mainly based on the customer support I have gotten from this app. Superb!

Sarahanna Beauty
United States
About 3 hours using the app
May 5, 2024

Hana was great.

Christina's Coffee
United States
Over 1 year using the app
March 31, 2024

Excellent customer service. Highly recommend this app.

The Bean Workshop
United States
About 1 month using the app