Joy Loyalty Program Rewards
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Reviews (1,789)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this is a high‑value loyalty app for driving repeat purchases and customer retention. They like the cost‑effective plans with points, referrals, birthday rewards, tiers, and flexible reward ladders. Many highlight easy setup, smooth Shopify integration, and extensive customization to match their brand. Support is frequently praised as fast, patient, and hands‑on with setup, troubleshooting, and custom CSS or UX tweaks.
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The software support staff is very friendly, especially Hana, who answered my questions very carefully and gave me guidance. It was very helpful for me to find the settings I wanted to complete first among a bunch of dense settings.
Hi EVITA PERONI OFFICIAL,
Thank you so much for this wonderful review! We're delighted that our support staff has been so friendly and helpful to you. Hana will be absolutely thrilled to hear your special recognition for her careful answers and guidance - we know how overwhelming dense settings can be, and it's fantastic that she was able to help you navigate through them to complete exactly what you needed first.
Warm regards,
The Joy Loyalty Team
I really like this plugin; it's practical and easy to configure. Additionally, Hana's service is excellent, making it highly recommended.
L'application fonctionne très bien et gère tout automatiquement. Pour accéder à toutes les options en français, il est nécessaire de souscrire au premier abonnement.
Par ailleurs, le service client est excellent. J'ai eu l'occasion de travailler avec Hana et je n'ai que du positif à dire !
很棒的會員積點外掛~~
遇到問題客服也很迅速地回覆
感謝Hana的協助~~
很推薦!!~
Customer service Hana responded very promptly and helped me solve some problems.
I've been using Joy on several stores, and it's by far the best app for what it does. The customer service is outstanding! If you're hesitating, just give it a try—you'll see for yourself.
Thank you, Joy! (Special thanks to Hana for the amazing support.)
Hi Karadaba,
Thank you for such a wonderful review! We're thrilled to hear Joy has proven to be the best loyalty solution across several of your stores. I'll make sure Hana knows how much you appreciated her amazing support. It means a lot to have your endorsement, especially from our growing merchant community in Japan. We look forward to continuing to support all your stores!
Warm regards,
The Joy Loyalty Team
Hana was extremely responsive and professional throughout our interaction. Highly recommended!
Super complete app and with an amazing support team. Special mention to Damian, who gave me the perfect solution to a need in my store.
Hi eCook,
Thank you for your wonderful review! We're delighted you're finding Joy to be such a complete loyalty solution. I'll make sure Damian knows how much you appreciated his perfect solution for your store's needs. We're committed to supporting merchants worldwide, and it's great to have you as part of our Joy family in Chile!
Warm regards,
The Joy Loyalty Team
Hij laadt niet zoals het hoort. Er zijn dagen dat hij niet wilt opladen!
Hallo Mamma Latte Store-eigenaar,
Ik wilde even checken of alles nu goed werkt met de extensie sinds we die hebben geüpdatet volgens de nieuwste Shopify-vereisten.
Je had eerder aangegeven dat hij niet goed laadde en er dagen waren dat het helemaal niet werkte. We hebben je hierover al een follow-up gestuurd, maar nog niks teruggehoord. Dus ik dacht, ik stuur nog even een berichtje om te checken of het probleem nu is opgelost 😊
Laat je het weten als er nog iets niet goed werkt? Dan kijken we er natuurlijk graag opnieuw naar!
Groetjes,
Liz
Hana a été parfaite, d'une aide précieuse, le tchat est très réactif, je recommande vivement
