Joy Loyalty Program Rewards

Joy Loyalty Program Rewards

Reviews (1,789)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a high‑value loyalty app for driving repeat purchases and customer retention. They like the cost‑effective plans with points, referrals, birthday rewards, tiers, and flexible reward ladders. Many highlight easy setup, smooth Shopify integration, and extensive customization to match their brand. Support is frequently praised as fast, patient, and hands‑on with setup, troubleshooting, and custom CSS or UX tweaks.

August 22, 2024

Customer assistance was very helpful, they immediately solved all of our requests without hesitations. Special thanks to Hana!

Natulim IT
Spain
7 months using the app
Joy Loyalty Program & Rewards replied September 5, 2024

Thank you for your positive feedback! We're thrilled to hear that Hana was able to assist you effectively and resolve your requests promptly.

If you need any more help or have any further questions, don’t hesitate to reach out. We’re always here to support you!

Edited August 27, 2024

So happy I got the support I needed, thank you alot Liz for the best support. really easy app to setup and to get them extra sales. Keep it up :)

Cocodrip - Tårta & Baktillbehör
Sweden
5 days using the app
Joy Loyalty Program & Rewards replied August 23, 2024

Thank you so much for your kind words! 😊 We're thrilled to hear that you had a great experience with our support and found the app easy to set up. Helping you achieve those extra sales is what we're here for! If you ever need further assistance, don't hesitate to reach out. Keep up the amazing work, and thanks for choosing us! 💪

August 8, 2024

It is very good, the set up is seemless. The customer support is also easy to contact, especially Hana from the support helped us a lot with some issues we were facing. She was very friendly and considerate and solved the issue in minutes!

Alexandro Fratelli
France
About 1 hour using the app
July 24, 2024

Tiana helped me a lot and were very kind. The app also successfully increased orders.

cheerspopsmyshop
Malaysia
About 1 month using the app
July 17, 2024

Schneller Support der bei allen Fragen hilft, Danke !

Niederrhein-Koi
Germany
1 day using the app
July 16, 2024

Kevin did a fantastic job helping us after installing and testing Joy. We were able to perform a quick reset with Kevin's help, so our shop can go live soon! Thank you Kevin!!!

Vuur & Rook
Netherlands
11 days using the app
July 12, 2024

Many thanks Charles for your help! Very quick and kind

Daytona 73
France
21 days using the app
Edited November 4, 2025

Customer service was fantastic! Joy's team was incredibly patient and helpful. Sonny resolved my issue very quickly.

Waterdrop United Kingdom
China
Over 1 year using the app
July 10, 2024

The software is great, and it's great to have a professional support team, like Cheryl, who answered our questions promptly and patiently!

RKgaming
United States
About 1 month using the app
Edited August 13, 2024

This app has been great in so many ways and I like the way the support team has been helping me resolve the issues I found. I'll keep this app in my store definitely.

Elfin Fountain
Hong Kong SAR
About 2 months using the app