Joy Loyalty Program Rewards

Joy Loyalty Program Rewards

Reviews (1,789)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a high‑value loyalty app for driving repeat purchases and customer retention. They like the cost‑effective plans with points, referrals, birthday rewards, tiers, and flexible reward ladders. Many highlight easy setup, smooth Shopify integration, and extensive customization to match their brand. Support is frequently praised as fast, patient, and hands‑on with setup, troubleshooting, and custom CSS or UX tweaks.

July 30, 2025

A great assistant! Provided us with very convenient services and experiences. We are infinitely grateful!

SwitchBot (スイッチボット)
Japan
3 months using the app
July 29, 2025

Excellent service

CUTEBEE
Hong Kong SAR
12 days using the app
July 25, 2025

Your insights help us serve you better. Thank you for your support!

Hana is the best

Pimax Store
United States
11 months using the app
July 14, 2025

Amazing app and amazing support

Truedata
Brazil
10 months using the app
June 27, 2025

au top
en relation avec Hana qui est trés competente
je recommande

Revolt Vape
France
About 2 hours using the app
June 27, 2025

We're just getting started with the app, but I believe it will work well. Great and fast support from Hana. Thank you

Purity Vision SK
Czechia
About 2 hours using the app
June 10, 2025

It's so good to use.

korea skin mall
South Korea
3 months using the app
Edited June 25, 2025

Excellent service

TEASE dancewear
Netherlands
21 days using the app
Joy Loyalty Program & Rewards replied June 10, 2025

Hi TEASE dancewear Store Owner,

Thank you for your important feedback regarding GDPR compliance and the Data Processing Agreement (DPA).

We understand the critical nature of this requirement for EU merchants. While we were previously working to finalize a downloadable and signable DPA, we have now published a dedicated DPA page that clearly outlines our data handling practices and compliance measures:
https://joy.so/data-processing-addendum-dpa/

We currently:
- Listen to and properly process Shopify’s GDPR webhooks (such as customer data access and erasure requests)
- Do not share or sell customer data with any third party
- Store data securely on Google Cloud infrastructure, which follows industry-standard compliance protocols

Following that, our team is currently taking the following actions to strengthen our overall privacy and compliance approach:
- We’re implementing internal support for Data Subject Access Requests (DSAR), with tooling to process these requests efficiently.
- A trust center is in planning, though this will take more time due to overlap with broader certifications like SOC 2, we are working with Sprinto
- We're also looking to consult with a privacy lawyer or DPO for third-party review.
- GDPR training for our internal team is being scheduled as part of this effort.

Thanks again for your honest feedback. Your input helps us continue building a better, more transparent product.

Best regards,
Joy Loyalty Team

June 7, 2025

Application assez complète et support très réactif ! Je recommande !

Chien Heureux
France
About 2 months using the app
April 30, 2025

Great customer support

Vínoodbodláků.cz
Czechia
About 2 months using the app