Joy Loyalty Program Rewards
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Reviews (1,791)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this is a high‑value loyalty app for driving repeat purchases and customer retention. They like the cost‑effective plans with points, referrals, birthday rewards, tiers, and flexible reward ladders. Many highlight easy setup, smooth Shopify integration, and extensive customization to match their brand. Support is frequently praised as fast, patient, and hands‑on with setup, troubleshooting, and custom CSS or UX tweaks.
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I'm just getting started with this app and so far its amazing. I had a few questions right after installing and Customer Service was very helpful and helped to guide me along. I 100% recommend.
Prakash is very responsive and fulfilled my request 100%. He was very responsive and helped me with the settings in 5 minutes, which I tried to solve on my own for about an hour. Thank you very much!
This app is much needed for your business and it is for free. I hope this app continues to be free because everything is getting expensive. but overall it has great features and I will recommend this app.
Esther was very helpful within the first few minutes of me setting up the loyalty program and helped me troubleshoot things as well as enabled some features for my store. Very kind and would highly recommend.
Stumbled across this app while looking for ways to gain an edge over my competitors - installation was quick, app customization was very easy thanks to Marcus, one of the developers. Can't wait to turn my store on to see what my customers think!
Candace helped me get things setup in a timely manner. She stayed with me the whole time I setup the program. I'm very pleased with the quick response and help. I didn't have to wait at all for help. I'm glad to be offering this program to clients.
I'm looking forward to my customers enjoying this app, it was so easy to use and Hana was very patience with in helping to get everything set up properly. I so in love with the potential that this app with give my website. I definitely recommended.
This app is so great! Contacting support is quick and easy too, and it was a particular pleasure working with Hana today who helped me to fix some small issues I was having - so friendly and efficient, and nothing was too much trouble. My issue was fixed like magic! :)
I had a very wonderful experience with the chat agent named Emily. She was very quick in handling my questions and needs. She was also very proactive in helping me with upgrades. It is nice to receive wonderful customer service. That alone speaks volumes for this company.
Thanks again Emily!
The app performs better on google chrome than it does on safari, which is a con for me, but the fact that it's SO EASY to set up and use and Liz with customer service is so quick to get it up and running for you makes it worth it. Thanks so much again! I appreciate you guys and the easiness of this app!