Joy Loyalty Program Rewards

Joy Loyalty Program Rewards

Reviews (1,791)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

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Merchants say this is a high‑value loyalty app for driving repeat purchases and customer retention. They like the cost‑effective plans with points, referrals, birthday rewards, tiers, and flexible reward ladders. Many highlight easy setup, smooth Shopify integration, and extensive customization to match their brand. Support is frequently praised as fast, patient, and hands‑on with setup, troubleshooting, and custom CSS or UX tweaks.

June 28, 2024

Tiana resolved my issue within minutes. Very great customer service received from her. Thank you!

Hand Held Legend
United States
9 months using the app
June 20, 2024

We recently encountered a technical issue with the app, and I must say, the support I received was exceptional. Linda, from the customer support team, was incredibly helpful and efficient. She responded promptly to my query and resolved the issue quickly.

yorbayde
Germany
About 22 hours using the app
June 11, 2024

Audrey did a great job answering my questions and was very quick to respond.

Yahara Chocolate
United States
12 months using the app
June 9, 2024

I was going nuts trying to figure out how to get this onto my website. I decided to do the Chat thing, and I'm SO glad I did. Kevin was the BEST. He did what I asked him to do, and then when I realized that's not what I wanted and described what I wanted, he knew exactly what it was that I wanted, and fixed it for me within a minute!! I applaud him for his patience! KEVIN is my lifesaver!!!

Tag UR It! Inc.
United States
4 months using the app
June 9, 2024

I had a problem with referral and Prakash was so helpful to solve my problems. Thanks.

DVA home
United Arab Emirates
6 months using the app
June 6, 2024

First time using a point system and had a lot of questions about the programs, tiers and how the discounts can be combined and used. Thankfully Tiana was very helpful and patient and managed to explain and give all the needed information and details!

Yumiko Europe
Germany
4 months using the app
June 4, 2024

Support is always available and quick to respond. Pamela was a huge help.

Pour Caddy
United States
12 days using the app
May 31, 2024

I recently started using this app and I'm incredibly impressed! Not only is the interface user-friendly and intuitive, but the customer service is exceptional. Audrey and Nikita, in particular, were incredibly responsive and helpful whenever I had a question or issue. Their quick responses and willingness to assist really made my experience with the app enjoyable. Kudos to the entire team for creating such a fantastic product and providing top-notch support!

Ma Nuit Blanche
Egypt
About 4 hours using the app
May 28, 2024

Customer service is very prompt in their responses and assistance!

Lina Zibdeh - Joy of Hijab!
United States
11 days using the app
May 23, 2024

I love this app it is very helpful especially to gain more exposure the support team are all helpful and kind . I recommended getting.

PrincessMiaNailz
United States
About 1 hour using the app