Joy Loyalty Program Rewards

Joy Loyalty Program Rewards

Reviews (1,791)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a high‑value loyalty app for driving repeat purchases and customer retention. They like the cost‑effective plans with points, referrals, birthday rewards, tiers, and flexible reward ladders. Many highlight easy setup, smooth Shopify integration, and extensive customization to match their brand. Support is frequently praised as fast, patient, and hands‑on with setup, troubleshooting, and custom CSS or UX tweaks.

Edited July 28, 2025

QUICK and good support from Hana , issue was rectified quickly . GREAT APP & SUPPORT!

HOUSE D'LUXE
South Africa
Almost 2 years using the app
January 19, 2024

It´s a great App for the Rewards Points.
Lovely customer service, very professional. We have had Esther and Tony to resolve an issue and they were awesome and very fast to solve it.
Thank you.

CosmeSelect
United Kingdom
11 months using the app
January 12, 2024

The app has only crashed on me once so far, but it is incredibly easy to navigate and set up and customer service with Jasmine was quick and great!

BnBGlitter
United States
3 days using the app
January 12, 2024

We required some changes being made to how the widget displayed on our site and the communcation from the Joy team was extremely quick. Jasmine and William organised the changes with 24hrs. Great service!

Make It Build It
United Kingdom
10 days using the app
January 9, 2024

Experience with Support has been great! Esther and Abby answered all our questions and supported us to migrate seamlessly to Joy. Thank you!

Shop3D.ca
Canada
About 1 month using the app
January 3, 2024

The customer service provided by team is top of the time. Most of my interaction was with Liz and Emily. There is a lot of options to customise.

IZAAK AZANEI
United Arab Emirates
About 23 hours using the app
December 28, 2023

The service is exceptionally good, the app works well, and I'm glad I came across this plugin. Jasmine was a great partner and helped me out a lot.

T.QING™
United States
About 1 hour using the app
December 29, 2023

Fantastic app - really good customer service which is available during working hours with quick response times.
I tried many different loyalty programs - this one seemed to have the most features for the money.

Real Pet Store
United Kingdom
About 1 month using the app
December 28, 2023

Great support by Jasmine and Wiliam and rest of the team.

Jonnybaba Lifestyle
India
9 months using the app
December 24, 2023

The app is great!! Had a couple of issues that I needed help with and I want to thank Esther for helping me in a matter of minutes resolve it!!

Don Ruiz Café
United States
18 days using the app