Joy Loyalty Program Rewards

Joy Loyalty Program Rewards

Reviews (1,791)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

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Merchants say this is a high‑value loyalty app for driving repeat purchases and customer retention. They like the cost‑effective plans with points, referrals, birthday rewards, tiers, and flexible reward ladders. Many highlight easy setup, smooth Shopify integration, and extensive customization to match their brand. Support is frequently praised as fast, patient, and hands‑on with setup, troubleshooting, and custom CSS or UX tweaks.

August 14, 2023

Coming over from another app, I was able to import my customers and their point balances. Had a little trouble with the rewards on the POS, but Hana helped me out in no time. Recommend this app to everyone

Overcast Vapor Lounge
United States
38 minutes using the app
August 9, 2023

A great app with really friendly, helpful customer service, her name Jasmine who get back to me straight away. support was extremely helpful and fast! Got it all resolved within 5 minutes. Unbelievable! Highly recommend this one for sure!

myFirst Malaysia
Malaysia
29 minutes using the app
August 21, 2023

Was looking for information and accidentally opened chat box. Greeted by a very friendly support team member, Emily, who provided me with all the information I needed. Great customer service experience! That's how you build brand loyalty! Thanks!

Magic Castle Singapore
Singapore
14 days using the app
August 18, 2023

Thank you to Prakash for all your help today! The support is quick and reliable and provided me with minimal work to do. I just asked for help and like magic, it was done! Love the capabilities for custom branding and integrations so far. Looking forward to seeing how the app works after launch!

Blush + Bashful
United States
4 days using the app
August 25, 2023

Great app and amazing customer support. I had a couple of things which needed changing and Hana was very helpful and sorted it out in minutes. If you're searching for a loyalty/rewards programme I definitely recommend Joy, in addition to being the best value loyalty programme, especially with the inclusion of VIP tiers, their customer support is also amazing.

Romulus Games
United Kingdom
28 minutes using the app
July 31, 2023

Fast prompt Service. Easy to instant message with any questions to get app up and working. Highly Recommend.

Friendz Apparel & Gifts
Canada
About 5 hours using the app
July 25, 2023

Great value app that does exactly what I need. Sunny has been very helpful in helping me get set up. Excellent service

Sarracenia House
United Kingdom
About 18 hours using the app
August 3, 2023

it was my first time with you, realy amazing plugin, and the team as realy copprative, my recommendation is for every one

Herbion Naturals
Pakistan
About 5 hours using the app
July 27, 2023

Great app, Liz from customer service was very helpful. App is user friendly and easy to navigate. Recommend for small businesses.

NaturaverdePro
United States
8 days using the app
July 30, 2023

A customer service (Lydia, she knows what she is doing) is really kind and quick. A issue has been solved right away. Two thumbs up!

MiMi Wholesale
United States
7 days using the app