Joy Loyalty Program Rewards

Joy Loyalty Program Rewards

Reviews (1,789)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

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Merchants say this is a high‑value loyalty app for driving repeat purchases and customer retention. They like the cost‑effective plans with points, referrals, birthday rewards, tiers, and flexible reward ladders. Many highlight easy setup, smooth Shopify integration, and extensive customization to match their brand. Support is frequently praised as fast, patient, and hands‑on with setup, troubleshooting, and custom CSS or UX tweaks.

January 30, 2023

Great App and excellent customer service! I needed help with my pop ups and I got my issue promptly solved. I am also collecting lots of clients on the rewards program.

Kat Black Naturals
United States
7 months using the app
Edited November 28, 2025

LIZ offers BRILLIANT customer service. She puts all her efforts to resolve it no matter how small or big the problem is. I value this app A LOT and HIGHLY recommend it!

Kashida Design
United Arab Emirates
Over 3 years using the app
July 15, 2022

It is easy to use and quite straightforward! I had some issue and my customer service lady, Hana, walked me through the issue and fixed it almost immediately. Thank you.

Parfaite SG
Singapore
9 months using the app
July 27, 2022

Tony is freakin awesome. very quick to help and did not waste my time. customer service for this app is top notch and I definitely recommend. professional and courteous.

MPM Hobbies
United States
14 minutes using the app
July 6, 2023

Great customer support with my issues when it came to the app. Prakash helped me solve them with ease. It's also a useful app that can help me improve customer retention.

Sipscollection
Singapore
About 4 hours using the app
Edited January 19, 2023

Easy to use app! Prakash, the customer support, was quick to respond and was able to help me right away. It's great to be able to chat with support and get help instantly.

Black-Gifts
United States
10 months using the app
June 22, 2022

Giving it 5 stars for how simple it is to use & excellent service from Tony for his prompt & helpful assistance when I needed additional customizations for the chat widget.

Dasher-SG
Singapore
9 months using the app
Edited December 26, 2022

It works for me. Even though I used it for the past 2 weeks. I had problem but the support team helped me solve it so I think it deserver a 5 star rating. Thank you Esther.

ShopCorporis
Mexico
11 days using the app
June 3, 2022

The customer service is amazing. I always get a speedy response and they make everything so easy and fast when finding a solution! Jasmine and Prakash were extremely helpful

Hellcats USA
United States
4 days using the app
June 10, 2022

Great service! They are consistently adding new features per our requests, they are also currently working on the ability to fully customize the brand of your rewards popup!

San Antonio Hat Company
United States
About 1 hour using the app