Junip Product Reviews App & AI

Junip Product Reviews App & AI

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Reviews (1,165)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
    1.1K
  • 5% of ratings are 4 stars
    63
  • 2% of ratings are 3 stars
    20
  • 0% of ratings are 2 stars
    4
  • 0% of ratings are 1 stars
    4
What merchants think

Feedback submitted

Merchants say this app is very easy to set up and migrate from other review platforms, with a clean, intuitive interface. Many report higher review volume from automated flows and mobile-friendly forms, plus professional, customizable widgets that integrate smoothly with Shopify. It’s seen as affordable, focused on essential features, and simple to use. Support is frequently described as fast, proactive, and helpful, with merchants strongly recommending it.

January 26, 2026

not customer friendly for phones. I sent myself a review email and it is definitely not user friendly and I am positive only a an already dissatisfied customer would go through the hassle of navigating this platform. Email campaign was easy to send

Pepperdem
Canada
About 2 hours using the app
May 16, 2026

les avis ne s'affichent pas

Tout Savoir Sur L'Espace
France
4 months using the app
Edited December 23, 2025

it was ok. i am still considering it. -- Updated on 12-23-25: I initially gave Junip 4 stars and noted that I was still testing the platform. After spending more time with it, my experience has unfortunately declined.

Junip sent out over 50 review request emails with little to no response, which was disappointing given the promised engagement. More concerning, the Junip website frequently causes my computer and browser to freeze when I open the dashboard, making it difficult to use consistently as part of my workflow.

Additionally, the sales rep, Marcus, reached out to me multiple times asking me to update my review. That pressure felt uncomfortable, especially since the underlying issues had not been resolved. To add to that frustration, he later placed an order with my shop but did not leave a review himself, which felt misaligned with the repeated requests for me to update mine.

At this point, the performance issues and overall experience do not justify my original rating of 4/5 stars and has been updated to 2/5 stars.

Rochambeau Home Gifts
United States
3 months using the app
September 30, 2025

Haven’t had chance to decide if this is a good app or not

Lomax House
Australia
4 days using the app