Junip Product Reviews App & AI

Junip Product Reviews App & AI

Reviews (1,164)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is very easy to set up and migrate from other review platforms, with a clean, intuitive interface. Many report higher review volume from automated flows and mobile-friendly forms, plus professional, customizable widgets that integrate smoothly with Shopify. It’s seen as affordable, focused on essential features, and simple to use. Support is frequently described as fast, proactive, and helpful, with merchants strongly recommending it.

July 1, 2026

still dont understand how this app works

BOHO OASIS
United Kingdom
33 minutes using the app
October 12, 2026

good

Isabela Cosmetics Mx
Mexico
2 days using the app
February 13, 2026

Beautiful and easy to use app. However, every time I try to open the Junip platform through Shopify, it slows down my browser to the point that it crashes and I have to force quit. Very frustrating at times.

OHMINME
Australia
About 1 month using the app
May 29, 2026

Une version traduite en français serait top.

VERONIQUE BOTELLA PHOTOGRAPHY
France
About 16 hours using the app
Edited August 21, 2023

I'm giving this app a lower review because it is missing something that is critical to my needs, not because the app is not good otherwise. It simply won't work for a store like mine.

Functionality was good. But then we started getting complaints from customers who were worried about the way Junip was displaying their names on reviews. Junip is only able to display full first name and last initial. For customers with unique first names this was leading to concerns about being "outed" in a public forum.

I reached out to Junip support to find out how to change the name display to first and last initial, a convention which is standard in other review apps. I was told that they were not willing to make changes to the way names display at this time. We are in a more sensitive market, and this makes the app unusable for us, and I believe other merchants may wish to know of this limitation prior to investing time and money setting up Junip.

Topped Toys
Canada
5 months using the app
March 19, 2026

It doesn't have the option as an owner to like the customer's review

dzhumbish.bg
Bulgaria
10 months using the app
March 22, 2022

Seems to work similar to other review apps. Clean look on site. I haven't seen a pickup in review rate from something like Stamped and this is more expensive. The most frustrating part is the black box to Google reviews. I've had this app over 6 months and it still doesn't show up in Google Shopping. That was one of the selling points that has proven to be not easy at all as titles don't line up as you normally optimize titles in your merchant center to be unique to the keywords you want to target, not to match your store. Junip says its connected, but you as a store owner can't see or have any control over this.

WOOOF
United States
8 months using the app
November 1, 2021

Still learning could be more friendly having issues seeing reviews ppl say they left and I go to see them and nothing is there so idk

Krystelle Lee Cosmetics
United States
24 days using the app
January 28, 2026

i gabe it a 3 beacuse i just got it. lets see how it goes with me.

Unfold Productions
United States
8 minutes using the app
April 27, 2026

wededwe

Notre Tricot
Brazil
10 minutes using the app