Reviews (397)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is easy to set up and works reliably for pre-orders and backorders at product and variant level, helping avoid lost sales when items are out of stock. They like the free core features, customization of buttons and text to match themes, and quick storefront performance. Support is frequently praised as fast and hands-on, often resolving setup and design issues within minutes via live chat.

March 14, 2023

Quick and helpful Team, Vitalii was amazing and sorted out everything I needed help with in no time at all. Highly recommended

Eternal Faze
Australia
About 1 hour using the app
Kaktus replied May 12, 2023

Thank you for taking the time to share your feedback with us. We are thrilled to hear that our team, especially Vitalii, was quick and helpful in resolving the issues you had.

Your recommendation means a lot to us and we appreciate your trust in our services. Please do not hesitate to reach out to us if you have any further questions or require any assistance.

Best regards,
KaktusApp team.

July 18, 2022

App is a one click install, it tags order as pre-order on back-end and front. You can choose for it to display on products separately, by collection, or choose all out of stock products. You are able to customize button & add Note under button.

TFC&H Co.
United States
27 minutes using the app
Kaktus replied May 11, 2023

Thank you for taking the time to leave a review of our app. We're thrilled to hear that you found the one-click install process easy, and that our app effectively tags orders as pre-order on both the back-end and front-end.

We're glad to know that our customization options met your needs.

Thank you for your support and we appreciate your business. If you have any further feedback or suggestions, please do not hesitate to reach out to us.

Best regards,
KaktusApp team

June 6, 2024

it works well

Petley Patterns
United States
8 months using the app
Kaktus replied July 29, 2026

So happy the app is doing the job for you! Thanks for the support and the review.

October 2, 2023

Great

muelaexcl
United States
22 minutes using the app
Kaktus replied July 29, 2026

Glad it's working exactly how you wanted! Thanks for the excellent review.

September 24, 2023

great support!

Luby Bikini
United States
About 1 month using the app
Kaktus replied December 10, 2025

Thank you! We’re happy our support team was able to help you.

Best regards,
Kaktus Team.

September 2, 2023

Excellent

Ace Flask | Premium Flask
Australia
23 minutes using the app
Kaktus replied September 16, 2026

We're so pleased you're happy with the app. Thank you for the encouraging words!

August 1, 2023

greta app would defo us e again loved how easy it was to learn, will be using in future to handle my orders

SELFMADE
United Kingdom
5 minutes using the app
Kaktus replied September 16, 2026

Your feedback made our day! We're happy the app fits your needs.

June 28, 2023

Easy to use, very simple et quickly ! the customer service is awesome, very fast et respectful, i recommend, 5 stars !

SantoBarrio
France
44 minutes using the app
Kaktus replied July 13, 2023

Thank you for your feedback! We're thrilled to hear that you find our app easy to use and that it was a quick and simple process for you.

We greatly appreciate your kind words about our customer service. We're pleased that we were able to provide an awesome experience for you.

Thank you for your recommendation and for awarding us 5 stars! Your support and satisfaction mean a lot to us.

If you have any further questions or need any assistance, please don't hesitate to reach out.

Best regards,
KaktusApp team.

February 10, 2023

This app is easy to set up campaigns and the service is friendly and patient to resolve your problems.

RYAMEN
China
18 minutes using the app
Kaktus replied May 12, 2023

Thank you for sharing your positive experience with our app and customer service team! We are thrilled to hear that you found our app easy to set up campaigns with and that our customer service team was friendly and patient in resolving any problems you had.

Thank you again for choosing KaktusApp. We look forward to serving you in the future.

Best regards,
KaktusApp team

January 13, 2023

Would recommend, app is easy to use and any issues they help and resolve quickly. Good costumer service!

PetsUp
Norway
About 2 hours using the app
Kaktus replied May 11, 2023

Thank you for taking the time to leave a positive review of our app! We're thrilled to hear that you found it easy to use, and that our support team was able to help resolve any issues quickly.

Thank you for recommending KaktusApp, and please don't hesitate to reach out if you have any further questions or feedback. We're always here to help you!

Best regards,
KaktusApp team