Reviews (397)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is easy to set up and works reliably for pre-orders and backorders at product and variant level, helping avoid lost sales when items are out of stock. They like the free core features, customization of buttons and text to match themes, and quick storefront performance. Support is frequently praised as fast and hands-on, often resolving setup and design issues within minutes via live chat.
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Easy to install, customizable, and good support. I needed help installing and they fixed it easily.
Thank you for your feedback! We're glad to hear that you found our app easy to install, customizable, and that you received good support.
We greatly appreciate your kind words about our support team. If you have any further questions or need any assistance, please don't hesitate to reach out.
Thank you for choosing our app and for your support!
Best regards,
KaktusApp team.
New to this app had some difficulty with first use etc...
customer service very helpful and fast!
Thank you for your feedback! We understand that getting started with a new app can sometimes be challenging, but we're glad that our customer service team was able to assist you promptly and provide helpful support.
If you have any further questions or need any assistance as you continue to use our app, please don't hesitate to reach out.
Thank you for choosing our app and for your support!
Best regards,
KaktusApp team.
This app is super simple and seriously impressive, with a user-friendly interface and a ton of awesome features. It makes managing your preorders so much easier.
Thank you for your feedback! We're thrilled to hear that you find our app super simple and seriously impressive.
We appreciate your recognition of the value our app brings to your business. Simplifying preorder management is a key goal for us, and we're delighted that we've met your expectations in that regard.
If you have any further questions or need any assistance, please don't hesitate to reach out.
Thank you for choosing our app and for your support!
Best regards,
KaktusApp team.
This app is very easy to set up and the customer service is very good. With the help from the support team, i only used 5 mins to finish the pre-order setting. Highly recommend this app!!!
Thank you for your feedback! We're thrilled to hear that you found our app very easy to set up and that our customer service was very good.
We greatly appreciate your recommendation of our app. Your satisfaction is important to us, and we're here to assist you whenever you need it.
If you have any further questions or need any assistance, please don't hesitate to reach out. Thank you for choosing our app and for your support!
Best regards,
KaktusApp team.
Amazing for a free app!
Great to be able to select which products and variants you want to be available for Pre-order.
It wasn't showing up on the site, but that was me not enabling it on the theme side.
I chatted to Andrian on the in-app chat and he was super quick to assist me and also made a custom css change to the widget for me.
Really appreciate this great app!
Thank you for your wonderful feedback! We're glad that you appreciate the ability to select specific products and variants for pre-order. Offering flexibility and customization options is important to us, and we're pleased that it aligns with your needs.
We're glad that Andrian was able to assist you promptly and make the necessary CSS change to the widget for you.
Thank you for your kind words and appreciation. If you have any further questions or need any assistance, please don't hesitate to reach out.
Best regards,
KaktusApp team.
Great app for new shopify owners. Definitely a must-have for any online businesses looking to grow!!
Thank you for sharing your feedback about Kaktus Preorder app! We're glad to hear that you find it useful for your online business and recommend it to others.
If you ever have any questions or need further assistance, please don't hesitate to reach out to our customer support team. We're always here to help!
Best regards,
KaktusApp team.
I needed a pre order app for my business to pay for units, and the help desk was very helpful! So Thank you!
Thank you for taking the time to leave us a positive review! We're glad to hear that our pre-order app was helpful for your business and that our help desk was able to assist you.
If you have any further questions or concerns, please don't hesitate to reach out to us. We're here to help you with any issues you may have.
Best regards,
KaktusApp team.
Great Customer Service!! Resolved my issue quickly!! So far so good!!
Don't fret if you see something in French lol
Thank you for your feedback! We're thrilled to hear that you had a great experience with our customer service team and that your issue was resolved quickly.
We're also pleased to hear that everything is going well so far. If you have any further questions, need assistance, or have any feedback, please don't hesitate to reach out.
Best regards,
KaktusApp team.
I had a billing question and Anne came on and assisted very efficiently and effectively. Friendly and helpful. Thanks.
Thank you for sharing your positive experience with our app and support team! We are thrilled to hear that you received excellent customer service from Vitalli and that he was able to assist you until your questions were fully answered and your problem was resolved.
Please do not hesitate to reach out to us if you have any further questions or concerns. Thank you for choosing KaktusApp, and we look forward to serving you in the future.
Best regards,
KaktusApp team.
Very professional chat support service!
Very professional chat support service!
Very professional chat support service!
Thank you for taking the time to share your positive experience with our chat support service! We are delighted to hear that you found our support team to be very professional.
Thank you again for your kind words and for choosing KaktusApp. We look forward to serving you in the future.
Best regards,
KaktusApp team
