Kite Discount, Free Gift, BOGO

great support team

I recently implemented the BOGO offer across all four of our Shopify stores, and I cannot speak highly enough about the support I received from Janet.

From the start, Janet was incredibly helpful in fixing CSS issues for the widget that appeared differently across each of our stores. Setting up promotional offers across multiple stores can be challenging due to varying themes and custom code, but Janet handled everything with remarkable expertise and patience.

While Janet's support made the setup process smooth, I do have some suggestions for the product managers to enhance the app's functionality. The widget customisation options could benefit from more personalisation features, particularly in terms of:

Product Page Display Options - More granular control over widget placement, styling, and conditional display rules on individual product pages

Side Cart Integration - Enhanced customisation options for how the BOGO offers appear in the side cart drawer, including positioning, design elements, and messaging flexibility.

Tanu from skai lama was very helpful

Still in the early stages of use on our website, but we can say the following:
1. The app has nice features.
2. We had some issues with the cart updating correctly. We contacted support, and even though it took a few days, they fixed it on their side.
3. Support has been very good and fast.

The last issues we noticed were:
1. There is a limit to the number of discounts that can be created. There are workarounds, and this limitation could be related to performance. It is also mentioned that you can contact support regarding this maybe they can lift the "restriction".
2. Updating the cart (removing items in particular) feels just a bit slower than ideal. Take note that we are talking about a very small delay in user experience, but it is something we noticed and could be very much related to our theme and the way we customized it. You also notice it only if you keep messing with it, which we were since we were testing it a lot.

Long story short, we really recommend the app. The features and support are very good, and the price is also very good compared to alternatives.

very professional and friendly

Great experience—support was quick and incredibly helpful. They resolved my issue right away!

Solução perfeita com a ajuda da Simmi! Obrigada

Great customer service and for the number of features it is a reasonable price. Also, you can adjust the Free Shipping progress bar according to specific products in your cart, and not just any products in total for free shipping, which is great!

This is a genuine, unsolicited review. I was not offered any incentive, discount, or compensation to write it, and these are my honest impressions.

Kite Discount, Free Gift, BOGO has been excellent for our Shopify store. The biggest win is how reliably it can require customers to choose a free gift, which is exactly what we needed. The app also supports a wide range of logic and conditions, so we were able to match our requirements without workarounds. If you prefer an automatic add to cart flow, it can do that too.

I compared around seven apps that claim similar features, and this one is the best. The value is especially strong at the top tier price of $49.99 per month, when many competitors charge closer to $99 for comparable functionality. Performance has also been great. The app loads fast, and I appreciate that it can be organized to load on the homepage in a way that helps maintain overall Shopify page speed.

Documentation is another highlight. The setup guide is clear, and the video tutorials are thorough. And if you still get stuck, their live support is responsive and consistently helpful. Highly recommended if you need discounts plus free gift and BOGO logic that is flexible, reliable, and fast.

Great app with impressive flexibility. It supports a wide range of promotions and offers excellent visual widgets that are easy to use and customize. Keep up the great work, Kite team.