Kite Discount, Free Gift, BOGO

Kite Discount, Free Gift, BOGO

Reviews (1,323)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as easy to use, with a clean interface for setting up discounts, BOGO offers, free gifts, tiered pricing, and bundles. They say it handles complex promotion logic Shopify can’t, while staying flexible and customizable to their theme. Many report higher sales and AOV and call it a game changer. Support is frequently praised as fast, hands-on, and willing to implement custom changes.

July 24, 2026

It is rare to have such an incredible customer service experience. I was onboarding the Kite app and got stuck figuring out how to create a very unique discount structure. Palek, who answered my chat went above and beyond. Rather than simply chatting on the support app, she reached out to share a Google Meet link where she spent over an hour walking me through the setup and customization of the app on a screenshare. I left the time with her understanding more about the capabilities of this platform, even beyond what I was initially looking for. Can't say enough good things about her. Stellar employee and really powerful discounting app.

Simple Wishes
United States
About 4 hours using the app
July 21, 2026

Kite is a great app. It allows us to create some attractive incentives for our customers and is very straight forward to use. We always find the team at Skai Lama quick to help with any questions or issues we may have and a joy to work with. Highly recommended if you are looking for a great app to give discount offers and BOGOF offers. Works well with their other checkout app Wiz to create some great offer experiences.

Neal's Yard Remedies
United Kingdom
About 1 month using the app
July 15, 2026

The customer support is exceptional! I had an issue setting up a discount for a custom order, and the response was almost instant. They even offered a Google Meet right away. Since I couldn't join the call, they recorded a step-by-step video tutorial specifically for my case and later answered all my follow-up questions. In the era of useless AI bots, talking to a real, helpful human was an amazing experience. Thank you so much, Tanu, for your incredible help!

xonomax posters
Ireland
Over 2 years using the app
July 13, 2026

We've had a great experience with the app so far. It works as expected, and the setup was straightforward. A special thanks to Palak from the support team, who quickly resolved an issue with the module display. Everything is working perfectly now. Excellent support and a great app overall—highly recommended!

Biogenserum
Romania
About 1 hour using the app
July 13, 2026

Kite Discount is an excellent Shopify app! It's very easy to set up, works smoothly, and has helped us create attractive discount offers for our customers. The interface is simple, and the features are exactly what we needed. Their customer support is also outstanding—quick to respond and very helpful whenever we had questions. Highly recommended for any Shopify store looking to boost sales with flexible discount campaigns!

Bhavana Handlooms
India
About 1 hour using the app
July 9, 2026

I have been setting up sale with this app for a while now.
Rarely any issues throughout the use.
Also, when you have any issues, they are quick to fix it.
Love the variation of sale that you can do with this app.

Aloe Vera Cosmetics Australia
Australia
11 months using the app
July 2, 2026

I love this app! It's super simple to use and you can easily customise the widgets. Even better - today we ran into a settings issue with a promotion that had already gone live. I jumped online with customer support and they got straight back to me. They guided me through the set up so it was working. It's so rare to find such help so quickly so I was really impressed (and thankful!). Highly recommend this app and the company.

Anamalz
Australia
12 months using the app
July 2, 2026

Kite has been a huge help for migrating away from Script Editor. Their support team is very knowledgeable on the key app features, and we're yet to come up with a promotion that the tool could not support.

While I have experienced issues around bulk discount codes, the support team supported by escalating the issue, providing clarity on next steps, and explaining what the root cause was.

Cotopaxi
United States
3 months using the app
October 23, 2026

Meghal is very helpful, accommodating, and knowledgeable about what she does. She explains everything clearly, provides great assistance, and makes the whole experience smooth and hassle-free. You can really tell that she knows what she’s doing and genuinely cares about helping her clients. Highly recommended! Excellent service!

Wanderskye
Philippines
About 2 months using the app
October 22, 2026

Great help and very fast! Got on a call right away

Sodii Hydration
Australia
11 months using the app