Reviews (118)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is a must‑have for post‑purchase surveys that reveal where customers come from and why they buy, especially post‑iOS14. The zero/first‑party data guides ad spend, creative, email/SMS, merchandising, and product development. Setup is fast, the interface flexible, and response rates high. Merchants praise features like conditional logic, integrations (Klaviyo, Shopify Flows, Recharge, TripleWhale), modeled data, and proactive, hands‑on support.
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Easy to install and use! KnoCommerce staff is always helpful and replies immediately.
Great app! We do a few post purchase surveys and pull very valuable actionable data from them. Definitely recommend.
Sid from customer support is awesome and really helped us trouble shoot through some issues we were facing. Happy to be working with them daily. Give it a try!
Great customer support and integrations with platforms that our retention team uses. Also, one of the best AI chat bots that I've ever used. Gave extremely clear instructions and didn't hallucinate
KNO makes it ridiculously easy to collect customer insights without turning survey distribution into a whole project. Love how lightweight it issets up in minutes and actually gets responses. Our team's already uncovered some golden feedback we didn't know we were missing. If you want to stop guessing what your customers think, this is it.
We've been with KNO for a while and have nothing but good things to say. The price is right, the quality of service is great, and we're able to get some great insights with our surveys.
great post purchase app
This app has been excellent for us and helped us unlock many A/B tests for our funnels. One of the most valuable assets in our tech stack for sure!
Super easy to use, update, and gather amazing 0P data from. The team is really responsive, and pricing is very fair.
With Kno we're able to *easily* gather actionable insights directly from our customers; solving pain points, enriching their data, and understanding attribution. I Kno these guys will continue to innovate for brands seeking to hear directly from their best critics & fans! The team are incredibly supportive and we're grateful for this partnership :)
