Reviews (118)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a must‑have for post‑purchase surveys that reveal where customers come from and why they buy, especially post‑iOS14. The zero/first‑party data guides ad spend, creative, email/SMS, merchandising, and product development. Setup is fast, the interface flexible, and response rates high. Merchants praise features like conditional logic, integrations (Klaviyo, Shopify Flows, Recharge, TripleWhale), modeled data, and proactive, hands‑on support.

July 19, 2022

Super useful and easy to use. Team provided great support and the app delivered on all it's promise.

EasyStandard
United States
6 months using the app
February 3, 2023

The best post-purchase survey app on Shopify! The customer team is very helpful and it is very complete.

Kompsós
United Kingdom
28 days using the app
December 29, 2022

Works well and provides information where customers come from - about 50% of our customers take the survey.

NAKED Optics
Austria
16 days using the app
January 17, 2023

Quick and seamless to install, amazing customer service, and valuable insights immediately. Highly recommend.

Litographs
United States
25 days using the app
December 7, 2022

Very helpful in helping us understand where our are customers are coming from--would highly recommend for attribution

BRUCE BOLT
United States
About 1 month using the app
January 12, 2023

Kno is great — helps to answer some of your tougher questions as you scale. Reliable team & support. Definitely recommend :)

Curious Elixirs
United States
About 1 year using the app
June 17, 2022

A Post-Purchase survey is a must for any brand. Great learnings and the Klaviyo integration is key. Support is fantastic and fast.

Every Man Jack
United States
3 months using the app
December 6, 2022

By far the easiest and most professional post purchase survey out there. We were collecting data and anaylzing results within minutes!

Laura Geller Beauty
United States
About 1 month using the app
June 24, 2023

Excellent app. Does everything I need and doesn't charge the moon for it. Clean layout. Very well made and very easy to use. Great stuff

Stahlcar Scan Tools
New Zealand
About 22 hours using the app
July 12, 2023

The best app out there for post purchase surveys, top tier customer support and features.

A huge help for attribution and tracking where our customers come from.

AeroPress
United States
4 months using the app