Reviews (120)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants recommend this app for managing marketplace integrations and product feeds across channels like Amazon, bol.com, Zalando, Miinto, and Google Shopping. They highlight powerful feed customization, reliable order and inventory sync, and reduced manual work, even with large catalogs. After initial setup, it’s described as smooth and “plug and play.” Support is consistently praised as fast, patient, and highly effective, with pricing often seen as very fair.
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Excelent service and support! They fullfiled all my requests and customizations. I had tried another popular XML feed provider as well and I think Koongo is by far the best. I highly recommend it!
We’re happy to hear that after trying other XML feed solutions, you found Koongo to be the best fit. It’s great to know our service, support, and ability to handle your requests and customizations met your expectations.
Fantastic app, plug in and set up quickly. The fantastic customer service has been invaluable. We have had top notch support and help with our feed from the very start. Thoroughly recommend this company.
We’re pleased the installation was straightforward and that everything was up and running quickly. It’s especially good to hear that the guidance you received during the feed setup made a real difference.
Thank you for recommending Koongo.
I have selected the app to scale my business and save time. I am in the first days of implementation and what I see is very promising. On top of the quality of the platform the customer support is excellent.
It’s good to hear you chose Koongo to save time and support your business growth. We’re also pleased that the platform and customer support are meeting your expectations during the implementation.
We can definitely recommend Koongo for anyone who would like to expend to new marketplaces and automated the process. Smooth integration.
Top customer service who help us to get the feed customised for our needs.
Good to hear the integration went smoothly and that the feed could be tailored to your needs. That’s exactly what we aim for.
We’ve also rolled out a new wizard-style integration flow that makes connecting selected marketplaces much easier and quicker. Happy to support your expansion anytime.
It is a very helpful Shopify app for several marketplace product feed making and for custom product feed making is it perfect. The Support team is very quick and professional. So in total, I suggest this app for everyone.
We’re pleased to hear that Koongo is helping you create both marketplace and custom product feeds smoothly. It’s also great to know our support team has been quick and professional in assisting you. We appreciate your recommendation and your trust in Koongo.
Extremely easy to use, very reliable and relatively cheap compared to commission based integrators. It is extremely helpful in generating feeds quickly and once set up all new products are automatically added. Great customer support too!
It’s great to hear you find Koongo easy to use, reliable, and cost-effective compared to commission-based solutions. Features like automatic product updates and feed generation are designed to save time and simplify marketplace integrations. Good to know our support team was helpful as well...
using the app is a little bit confusing and I think it needs better UI. However, Customer service is really fast and efficient. Raul Navarro is very very helpful and super polite. I am still in the beginning stages of using Koongo but so far so good.
We understand the UI can feel overwhelming at first, as Koongo provides many features and resources. We’re continuously working on improving the interface and overall user experience, and our support team is always available if you need assistance.
Customer service is better than I ever experienced and Raul Navarro is fast and super helpful. I would recommend using this app to all my colleagues as this smooths things over and makes the integration with Miinto and Shopify easy and super plug and play!
We’re very happy to hear that the Shopify–Miinto integration is working smoothly for you. Our goal is to make marketplace connections straightforward, stable, and easy to manage from day one.
Thank you for your recommendation and for choosing Koongo for your integrations.
Stuck to Koongo as one of the oldest customers because the App is fit for purpose, very reliable and backed with prompt customer service. It is highly recommended for sellers on single and multiple platforms as it features lots of popular channels.
Highly recommended.
Thanks for your nice review. We’re glad Koongo continues to deliver reliability and fast support for your business. It’s great to hear it works well whether selling on one platform or across multiple channels.
very helpful assistance from Raul who makes sure to reply by the end of each day and addresses all questions.
I personally still find it difficult to navigate and add filters on Koongo and need the assistance of support, however I am hoping that soon this process will become more user friendly.
Thanks for your review. We're now working on several improvements to make filtering, conditions and product data transformation much easier, it will be released pretty soon!
