Kudobuzz Product Reviews & UGC
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Reviews (157)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants recommend this app for reliably collecting and displaying reviews, with automated after‑purchase emails that run on autopilot and generate many new reviews. They value importing from multiple platforms, flexible display options, Google rich snippets, and social sharing. Many say it’s easy to use, doesn’t slow their site, and support is fast, friendly, and highly effective with migrations, customizations, and code fixes.
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Exactly what I was looking for. There's nothing more powerful than hearing the experience from other customers before you make a purchase. This app helps amplify testimonials.
Support is excellent as well!
5 starts for the awesome customer service from Kena!
We had some issues setting up the app but it was very quickly sorted out. Am very happy with being able to port over our Facebook reviews to our website, and we look forward to receiving lots of reviews soon!
Thank you for the 5 stars and for recognizing Kena’s support! We’re glad the setup was sorted out quickly and that you’re now able to port your Facebook reviews to your website. We look forward to helping you collect and showcase even more reviews.
Consider the very first marketplace in the name of the app is Etsy, you would think that you would be able to import Etsy reviews. Instead the only free 'marketplace' you can import reviews from is Facebook. Hardly a marketplace that any business really collects reviews from.
To get access to marketplaces you have to pay a ridiculous $19.99 a month. Completely ridiculous.
Thank you for your feedback.
There are several other features that come along with the $19.99 pricing including the ability to add photo reviews, enable Google Rich Snippets, Campaigns feature in soliciting reviews, coupons, just to mention a few. Additionally, you're able to connect other social channels apart from Etsy like Google, Amazon and Yelp.
We're sorry to hear that getting all the mentioned features and more is completely ridiculous. We are open to any suggestions you have regarding this pricing and can also potentially offer some discounts to make the pricing affordable for you. Please reach out to our team at help@kudobuzz.com. Thanks!
Excellent app. After reviewing and trying out most of these review apps, finally settled on Kudobuzz. Great support and help with all the setup as we had testimonals in 3-4 different places. I would not hesitate to give it a try. After purchase email and auto-pilot publishing make it valuable at any level. Pricing starts at free and allows you to move up as you grow. A very solid and well thought out app!
Tried them all and landed on us? That means the world. 🌍 And pulling testimonials from 3-4 different places? That's a puzzle we love solving. Thanks for trusting us with your reviews!
Most of features are only available on the paid plan. I asked the CS whether I can get some free trial of the paid plan before making the decision to subscribe to the plan, but they didn't offer me either any free trial or alternatives to get information about features that I wanted to know.
Hi, thank you for your feedback. The Coffee plan still allows you to try out some of our great features at the basic level. Kindly reach out to help@kudobuzz.com and we can go through your needs and how best to meet them. Cheeers!
Lovin' It!!! Super easy, customizable, immediately loaded up & posted items from my fb page so my new online shop now has reviews (from my long standing business) posted in it!! I was pleasantly shocked. Woo Hoo! Also opted to have the app auto send customized emails to help retrieve reviews from past shop transactions ~ My services are out of the ordinary & often viewed with skepticism, "is she honorable?" etc. so having the reviews button obviously there on every page with posted reviews readily available will be a life saver!!! All from the freebie version. bigger woo hoo. Wish had installed from the beginning. See how it looks in my shop! There are other ways to customize too ~ Sue Ann ~
UPDATE 2/28/2016: I'VE BEEN TRYING TO GET SOMETHING RECTIFIED SINCE MID JANUARY. After multiple explanations & emails to 2 different people, still no fix. At one point, someone finally acknowledged & appeared to understand what I thought was a simple situation to explain & understand....asking for about 48 hours for tech to address. That was 1/29/2016. I asked again & was told on 2/8/2016 that it was taking longer than expected. I've been told to do part of this myself manually, which I easily understood already that I could & I did....yet that is not the point. I was willing to pay $29.99/month so that once my fledgling shop took off, all would be as it should & as worry free, automated as possible. The most recent email reply even asked me to explain the situation again. I find this stunning. I replied telling this person to check the existing email thread first. That I was unwilling to explain the situation, yet again. Along the way when I asked about a potential partial refund for all the trouble, lack of app functionality it appeared to me to subsequently forgotten or swept under the rug. I've looked for other apps this week, still here as I have not found proper replacement for my shop. I downgraded my plan. When this app worked fully & I was not in extended confounding dealings with them, I though it was great.
OK...3/21/2016 UPDATE: Lovell diligently worked with multiple issues. Made things right. Has offered extra help which I appreciate. The reason for just 3 Stars today is I now need more time for a more proper, realistic update. Thanks Lovell!
Woo Hoo indeed! 🎉 Love that your FB reviews jumped right in. Skepticism? Not anymore. Keep shining, Flying Star! ⭐
Simple to use, great!
Yay! We are so glad to know you find our app simple and great to use.
Thanks a bunch!
Kena at Kudobuzz was so helpful in the installation and troubleshooting process!
Great app!
I really like this app has a lot of good features, moves a bit slow but really good. I wish them continued growth
I'm not technologically good and so I struggled. Abdul was amazing and set everything up for me just the way I needed it to be. Very appreciative of his time and now I have our customer testimonials on our store. Thanks :)
