Reviews (401)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is highly effective for COD-heavy stores, reducing fake orders and RTO losses with OTP verification, COD confirmation, RTO intelligence, and PPCOD checkout. They report smoother, higher-converting 1‑click checkout and appreciate customizable COD rules, fees, pincodes, and partial payments. Many call it a gamechanger that integrates smoothly, with onboarding made easy by prompt, patient support via calls, WhatsApp, and Google Meet.

July 21, 2025

Dear Niharika (Gokwik Team)

I wanted to take a moment to sincerely thank you for all the support you've extended to me—especially during my account activation process. Your help has truly made a world of difference. Without your consistent guidance and effort, things would not have been possible, and I’m genuinely grateful for everything you’ve done.

You’ve been incredibly dependable, kind, and efficient, and it hasn’t gone unnoticed. It’s always a pleasure to work with someone as dedicated as you.

Wishing you all the very best for your future—may it be filled with great success and happiness.

Skinaa
India
7 days using the app
July 15, 2025

Very fast and free COD checkout

THE GIR FARMER
India
10 months using the app
July 11, 2025

We had the absolute pleasure of working with Ms. Niharika during our onboarding process with GoKwik, and we couldn't have asked for a better representative to guide us through it.

From the very beginning, Niharika was not only prompt and professional but also extremely patient and supportive. She walked us through each step of the documentation and KYC submission process with utmost clarity, ensuring there was no confusion or delay. Her attention to detail and willingness to go the extra mile truly stood out.

What really made a difference was her human approach—she was always just a message away, ready to resolve queries, provide updates, and encourage us through the process. It’s rare to come across someone so committed, calm, and courteous, especially when dealing with technical procedures. People like her are absolute gems in customer support roles and are the reason onboarding journeys feel smooth and stress-free.

We genuinely appreciate her efforts and wish her nothing but success and happiness in all her future endeavors. Thank you, Niharika, for being a shining example of professionalism and empathy. Warm regards,
Cell- Vitals Nutrition

Cell Vitals Nutrition
India
8 days using the app
July 9, 2025

Got great help from Mr. Sanjay from GoKwik support team. Quite useful so far.

The Simplicist
India
About 20 hours using the app
July 7, 2025

Thankyou Sanjay for your support

THE VAGINÉ STORY
India
About 1 hour using the app
June 30, 2025

This is the best experience ever thanks Vasu

Komyowellness
India
18 days using the app
June 28, 2025

the support is really good, very good explanation and good patience

Frames Factory
India
About 2 months using the app
June 25, 2025

Great service, helpful and resolved the query.

ANI CLOTHING
India
About 6 hours using the app
June 21, 2025

Best checkout app with satisfied Customer services

thevbooks
India
About 23 hours using the app
June 19, 2025

I need to get in touch with someone, unable to log in to the KWIK account. please get in touch with me asap

in.artiosluxe
India
3 days using the app