Reviews (295)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as an easy-to-onboard, beginner-friendly platform with a clean dashboard. WhatsApp automation for COD confirmation, abandoned carts, order updates, and broadcasts is often called essential for boosting conversions and reducing manual work. Merchants like the multi-channel support, clear analytics, and seamless integration with related tools. Support is frequently praised as fast, proactive, and hands-on, often resolving issues within minutes.
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I’m truly grateful for the support I’ve received from Shamas Khan. He has always been extremely helpful and patient whenever I’ve needed assistance with the portal. Even when I get stuck or face any issues, he takes the time to understand the problem and guide me through it.
His quick responses, willingness to help, and continuous support have made things much easier for me. I really appreciate his dedication and the way he goes above and beyond to assist whenever needed.
Thank you, Shamas, for all your help and continued support. Truly grateful!
Saumya thanks for your support. Very easily she helped us. Great one
I raised a support query last night as my campaigns were not running, which was quite frustrating. However, Rahul Kumar from the Kwik Engage support team called me first thing in the morning, understood the issue in detail, identified exactly where I was getting stuck, and guided me on what needed to be done. The prompt response and ownership were genuinely appreciated. This is the kind of support that builds confidence in the platform and makes a big difference for businesses.
Thank you, Rahul, for the quick and effective support. Much appreciated!
thank u team for the proper guidence to help us to integerate our whatsapp with in 5min special thanks to saumya.
GoKwik Engage has been one of the best apps we’ve used for our brand. The platform is easy to use, reliable, and very effective for customer engagement and WhatsApp marketing.
We've had a great experience with KwikEngage. The platform has been helpful for our customer retention and WhatsApp marketing efforts, and the support team has been responsive throughout.
A special mention to Vishnu Teja for his prompt assistance, patience, and proactive approach in resolving our queries. His support made the onboarding process smooth and hassle-free. Highly appreciate the excellent customer service!
We have had a great experience using KwikEngage for WhatsApp marketing and customer engagement at Rare Chemistry.
The platform is user-friendly and has helped us streamline abandoned cart recovery, customer communication, campaign broadcasts, and order notifications efficiently. The automation workflows are easy to set up, and the dashboard provides clear visibility into campaign performance.
The support team has been extremely responsive and proactive throughout the onboarding and implementation process. Their guidance helped us quickly launch campaigns and optimize customer engagement strategies.
Overall, KwikEngage has been a valuable addition to our retention marketing stack, helping us improve customer reach and enhance the overall shopping experience.
Highly recommended for D2C brands looking to scale their WhatsApp marketing and customer retention efforts.
Great Onboarding by Vishnu Teja from KwikEngage Team.
Amazing experience.
Vishnu Teja helped in setting up the accounts and overall communication has been really nice.
Excellent onboarding experience with Saumya Singh for KwikEngage and Shams Udin for KwikPass. We were struggling to use the platform, but Saumya stepped in and explained the entire process very clearly — we've been extremely happy with her proactive support.