Reviews (295)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an easy-to-onboard, beginner-friendly platform with a clean dashboard. WhatsApp automation for COD confirmation, abandoned carts, order updates, and broadcasts is often called essential for boosting conversions and reducing manual work. Merchants like the multi-channel support, clear analytics, and seamless integration with related tools. Support is frequently praised as fast, proactive, and hands-on, often resolving issues within minutes.

September 3, 2026

I’m truly grateful for the support I’ve received from Shamas Khan. He has always been extremely helpful and patient whenever I’ve needed assistance with the portal. Even when I get stuck or face any issues, he takes the time to understand the problem and guide me through it.

His quick responses, willingness to help, and continuous support have made things much easier for me. I really appreciate his dedication and the way he goes above and beyond to assist whenever needed.

Thank you, Shamas, for all your help and continued support. Truly grateful!

OGIO India
India
3 months using the app
August 19, 2026

Saumya thanks for your support. Very easily she helped us. Great one

Praylady
India
11 months using the app
August 19, 2026

I raised a support query last night as my campaigns were not running, which was quite frustrating. However, Rahul Kumar from the Kwik Engage support team called me first thing in the morning, understood the issue in detail, identified exactly where I was getting stuck, and guided me on what needed to be done. The prompt response and ownership were genuinely appreciated. This is the kind of support that builds confidence in the platform and makes a big difference for businesses.

Thank you, Rahul, for the quick and effective support. Much appreciated!

Verlaine Apparels
India
5 months using the app
August 14, 2026

thank u team for the proper guidence to help us to integerate our whatsapp with in 5min special thanks to saumya.

Kruthika Designer Studio
India
4 months using the app
August 8, 2026

GoKwik Engage has been one of the best apps we’ve used for our brand. The platform is easy to use, reliable, and very effective for customer engagement and WhatsApp marketing.

aykaa
India
About 2 months using the app
June 11, 2026

We've had a great experience with KwikEngage. The platform has been helpful for our customer retention and WhatsApp marketing efforts, and the support team has been responsive throughout.
A special mention to Vishnu Teja for his prompt assistance, patience, and proactive approach in resolving our queries. His support made the onboarding process smooth and hassle-free. Highly appreciate the excellent customer service!

Around The City
India
30 days using the app
June 11, 2026

We have had a great experience using KwikEngage for WhatsApp marketing and customer engagement at Rare Chemistry.

The platform is user-friendly and has helped us streamline abandoned cart recovery, customer communication, campaign broadcasts, and order notifications efficiently. The automation workflows are easy to set up, and the dashboard provides clear visibility into campaign performance.

The support team has been extremely responsive and proactive throughout the onboarding and implementation process. Their guidance helped us quickly launch campaigns and optimize customer engagement strategies.

Overall, KwikEngage has been a valuable addition to our retention marketing stack, helping us improve customer reach and enhance the overall shopping experience.

Highly recommended for D2C brands looking to scale their WhatsApp marketing and customer retention efforts.

Rare Chemistry
India
2 months using the app
July 28, 2026

Great Onboarding by Vishnu Teja from KwikEngage Team.

RP PARIS
India
1 day using the app
July 28, 2026

Amazing experience.

Vishnu Teja helped in setting up the accounts and overall communication has been really nice.

Duke & D’Or
India
8 days using the app
July 28, 2026

Excellent onboarding experience with Saumya Singh for KwikEngage and Shams Udin for KwikPass. We were struggling to use the platform, but Saumya stepped in and explained the entire process very clearly — we've been extremely happy with her proactive support.

Maison Éclat
India
5 months using the app