LAI Product Reviews App

UPDATED review. I initially had an issue with the product reviews all displaying the same reviews on all the products. Come to find out it was an error on MY part. Customer service was excellent and showed me how to correct my mistake, I highly recommend this app! Love it and I'm making sales with it now! Yay 5 STARS!!!

The app is very easy to use with lots of options. I had to completely upgrade my theme to Shopify 2.0 and redo my reviews. I contacted their team and they went in and got my reviews back in the spots I needed them with 24 hours! This is my 3rd reviews app and by far the one with the must options at the best pricing plans. No-brainer!

I manage multiple websites and have been using this application on all of them. It is cost-effective, easy to use, and their support team is superb! Jillian and Dale are absolute rock-stars and are always ready and eager to help me even on off hours. I absolutely love the fact that Jillian remembers me. Talk about awesome customer service. I 100% recommend this application.

I'm using this app to add reviews to our Shopify store from our Amazon sales channel. I'm happy with the interface of the app, very easy to use! very friendly customization options and make your site look professional. Overall the app works flawlessly. A few times we needed a few extra features and assistance from them. The support team sorted it for us in no time. Highly recommended.

This app is incredible! The customers are seeing reviews that resemble Amazon reviews which include photos and videos. We are able to remove reviews that customers duplicate or are basically not realistic. We can import reviews from most of our channels, especially Amazon. We believe this app has played a large role in being able to move more of our customers from Amazon to our store!

Excellent app, highly recommended. Had issue at first but with the help of their customer service. It was easy to navigate. Thank you Janice for guiding me importing amazon products, pop-up and social media. Also wanted to thank you Dale for setting the star reviews. Best customer service by far. Responded to my concern right away. Again, I wanted to thank you. Your support is greatly appreciated.

LAI product reviews has been so easy to install and use. They set it up the layout for me so quickly like a flash and the campaigns just run themselves. All I have to do is go in and approve and reply to the reviews. I was really blown away by the amount of help and knowledge I've experienced working with them. Jillian, in particular, has gone above and beyond her role, this was very refreshing. all-around great work by the team.

I use this app for 5 websites that I manage. Not only is it cost effective, the app is easy to use and not overcomplicated. The thing that I love the most about this app is the superb customer service that the provide. Jillian and Dale are amazing and their Developer Anthony is a super star. They work very hard to meet my expectations and never fail. They are dedicated and committed and really responsive. I 100% recommend this application.

I prefer this app rather than other apps (not going to mention), first, because it's cheaper and it gives you the same features as the other review apps have and the second is that their customer service is really helpful, she took extra lengths to help me with my problem and I'm so much happy for that! Thank you so much, Lai Reviews & Jillian the customer support! Looking forward to using this app for my business and clients for a really long time!!

The app works wonders. Easy to import reviews straight to your store. The support team is super helpful.
My suggestion to make this app better:
1. Add an option to send review request on demand. Current settings by fixing days is not practical as different region have different delivery time. Best option is that the app can track the delivered status and send out a review request automatically.
The next best option is to let user manually trigger the review request from the order section.