LAI Product Reviews App
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (563)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is easy to set up and makes stores look more trustworthy and professional. They like the clean, customizable review widgets, advanced management tools, and simple importing from AliExpress and Amazon or between products. Many report reliable performance and strong conversion impact. Support is frequently praised as fast and proactive, quickly fixing theme issues, customizing layouts, and handling technical tasks like schema and restorations.
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Thank you for your review! We're happy to hear you're enjoying LAI Reviews app.
I would give the team 5 Stars and the app 4.5 Stars - I needed to change from another review app because it had limited number of free reviews. I inquired with the LAI team if they could help me match the design and style of the previous app and they were able to do some customization for me and also helped me transfer my reviews over. I was happy with their service and their willingness to help me keep my theme. I did wait awhile before writing this review so I could have a chance to use it and give feedback. The only downside with this app is that when you import a review you cannot hide the reviews by default. When you import, it is visible immediately before any edits so you have to manually hide and review before allowing visibility. If you import a 20 reviews it would be good to be able to chose which ones you want visible. Not all be visible upon import. Hope your team can add this option! Also, hope you stay free! Overall I recommend this app! Thanks!
Thank you so much for your kind words! We are constantly working to improve our app more and more :) our team is more than happy that we can assist with you, we always hope to bring our customers the best possible experience!
The page review showcase page is functional again. I hope it won't disappear again.
Thank you for kind words ^^ We're glad to hear that you had an amazing experience with our support team. Please don't hesitate to reach out anytime you need assistance 💙 Cheers!
NICE APP, but I hope it can send the review request email manually. Hopefully, you guys can work on it.
Thank you for spending time leaving us a feedback! We are constantly working to import our customers' experience!
Very bad app and I suggest not to waste your time using it. It is not reliable, it is not legit, and it sounded to me as a scam. Why scam? be careful giving them access to your shop. Who knows what they are doing?. Another very important issue is they try to make you pay to use it. They get jealous when they see you upload so many reviews for free. They then make changes to the App so you won't be able to use it anymore. Their free version? Yes it was but not anymore. They make changes to the App really quick so you be feeling ok with 1 minute and then then next minute is not working anymore. Just don't waste your time because you will end up loosing all the reviews in case you uninstall the App. Just be careful giving them access as well "Big warning".
Hi there!
I'm so sorry that you had this experience with our app. We've looked into the issue, and it seems that you need more guides to use our app properly. We sent you the image instructions, tutorial videos every time you raised your concerns. Also, when you needed to customize the old feature that had been updated to a new one, we brought it back to you.
We follow strictly the collaborator invitation approved by Shopify for the best support and you also agreed with that. In an urgent situation, we had your permission to share screen via TeamViewer so we could remotely troubleshoot the issue and showed you how our app works for the best performance.
We always want to make you happier and bring more benefits to you. That's why you see the upgrade suggestion pop-up. You're such a special customer for us to work harder to improve our service.
Once more, I'm sorry that our service have not met your expectation. Please let me know if I can be of any other help!
Thanks to Jillian and the rest of the team! They are always super helpful, quick, and friendly! This is the best app and experience by far! Thank you for everything!
Hi Jamie, this is Jillian.
We're thrilled to be a part of your beautiful store. Thank you for sharing your kind words with us! It means the world to us and to our entire team 💙.
It is very convenient to use. The operation path is clear and straightforward. If you really encounter any problems you don't understand, the service team responds promptly and professionally, and can solve many problems.
Me encanta esta app Súper fácil de usar y las reseñas se ven muy bien en mi tienda. Pude importar opiniones con fotos y eso hace que los clientes confíen más. Además, el soporte responde rápido. ¡La recomiendo totalmente!
An amazing app!
It costs less than $7 per month, yet it works incredibly well. What I love most about LAI is their super enthusiastic support team — they’ve helped me a lot and made things so much easier for a beginner like me.
I used to pay over $40 a month for apps like AutoDS, only to get generic canned replies with no real support — just a waste of money.
But LAI is truly a gem. If I have the chance in the future, I’d love to use their entire ecosystem, because I believe their team has what it takes to deliver great results for their users.
This app really helped me get started with my homepage. The setup was smooth, and everything worked as expected. I'm very happy with the overall service.
What stood out the most was the support – especially Doris. Whenever I had a question or needed help, she responded super quickly and was incredibly helpful. She even sent screenshots with arrows to guide me through each step. That kind of hands-on support is rare and absolutely appreciated.
Top service and a top team – highly recommended!
