langify ‑ translate your store

I love this app - easy to use and navigate even when you're working on multiple translations simultaneously. The customer service is just off the charts - they respond even Sunday evenings and follow up instantly with solutions. I don't mind paying for subscription apps if the customer support is as outstanding as this.

Terrible customer support. The translations of our main market are down for 3 weeks due to a technical issue on Langify side. The customer service takes too long to respond to a critical topic that was even caused by an update on their side. We are losing business and they don't seem to even care about answering back after reporting the issue 4 times.

Best support team on Shopify App Store! A few points for app improvement. Duplicated translations, slow loading speed in Asia, static content needs to be resaved manually every time whenever there's any page changes, no bulk removal for custom content (we rely on custom content A LOT in version 1). Would be a 5-star app if all these points are improved.

Real bad support service. My store broke down after incorporating a translation via this app 3 days ago, 3 DAYS NOT SELLING BECAUSE OF THIS APP!!

I have been unable to sell my most important products to my most important customers (german) and THEY HAVE DONE NOTHING TO SOLVE IT!!

We have contacted them 3 days in a row, no solution given.

DO NOT USE THIS APP, SUPPORT SERVICE IS A DISASTER. And it is not cheap at all. Use any other one, look for a better support service.

BY FAR THE BEST SUPPORT (TONY) EVER IN SHOPIFY. Tony is extremely extremely skillful , intelligent and solved all kind of problems at our theme coding file. I think I have exchanged over 500 emails with langify team across the year. and I get response right away within an hour or two. Problems solved right away. I am almost 100% sure Langify is the best multi-language app in shopify. It basically can translate everything on your page, including email notification, everything you can think of. Absolutely amazing help and support!!!!!!!!!!!! I will give 101 score out of 100.

Truly the best app for translation. I have tried around 5 other solutions, the most well-known and high-rated, and none of them actually translated everything I wanted. This app might be a bit more complex, but with its help you can reach practically any part of your website, and that is extremely valuable. Also, this is the only app that was able to translate images on my website properly. Finally, support is really incredible. In my case, they were replying super fast + they even made a few custom code adjustments to make everything work. That was done over the course of 1 day and I am extremely satisfied. Really, super solution, by far the best on the market.

** UPDATE ** I have been using Langify for over two years, still have issues with my theme but never with Langify. I hope that Johannes and his Team develop many more.

The information is very clear and if you need support, they're a quick message away. I'm not sure if they literally work around the clock; everything is done so quickly. They are professional and polite. Thank you Langify, I wish all apps were this great!

AMAZING Support! The app was easy to use but there were some coding issues because of my theme. I sent Johannes an email and a few hours later, everything was fixed! He even included pictures in his reply to show me what was done. HIGHLY recommend!

I am using Turbo theme from out of the sandbox and Langify is a recommended app for their theme translation. Having used Langify in the past I know that the app is indeed a powerful and user friendly app and am glad to see it in the list. I really like the ability to add custom translations on a page level, global level and SEO meta tags. What I want to stress out that the biggest selling point for Langify is their support. You will no doubt face some bugs in any apps, as you can see in reviews, this is not the fault of the developer as nothing on the market is 100%. Therefore Langify has a team of specialist who immediately assist and will jump into the account to deal with it if needed. Sabrina has solved big issues for me as did her team. I would recommend Langify as they are fast at responding and can solve your problems if you reach out.

The Langify App started changing our Romanian original text on all Collections to English translation. We wrote Langify and to our surprise was being told they thing it is a bug in Shopify and that the Langify developer who can solve this is sick and we need to wait 6 days until he comes back to work.
Today he wrote us he has no idea how to resolve this and passed this further to Shopify. We also have several sites connected to this site and because Langify didn’t properly look when creating collections it did messed up those websites too.
Very disappointed ! Don't even want to think what could have happened if Langify would have translated more than just the Collections title . Would have probably put us out of business for few days.
We asked them to unpublished the English translation and to do the testing somewhere else rather then our websites.
Be careful when working with this App !!!
Removed the App and asked for Refund.

The customer service is quick, but very brief. They won't go into much detail in their responses often referring to their pre-written help resources which are basic. The customer service team refuse to take video meetings or do product walk-throughs, unfortunately. I think this would be a big plus as a customer, and I recommend they implement this. We use Shogun on our stores and Langify's tool is proving to be incompatible with Shogun pages. Their developer team has escalated the issue and is hoping to get it de-bugged, but they rely on another app in order to do so. It is a bit of a worm-hole and sounds like we won't have it fixed for quite a while rendering the app useless for now. Overall, been pretty disappointed with Langify. It's not intuitive, and if you are not a coder / developer, you might find it hard to pick up. I've had to spend a lot more time than expected just to learn the basic functions. Importing translations from Weglot also doesn't seem to work, so be weary if you're making the switch. The support team has suggested I import directly into Shopify (again, making the solutions they advertise useless).