langify ‑ translate your store

The customer service is quick, but very brief. They won't go into much detail in their responses often referring to their pre-written help resources which are basic. The customer service team refuse to take video meetings or do product walk-throughs, unfortunately. I think this would be a big plus as a customer, and I recommend they implement this. We use Shogun on our stores and Langify's tool is proving to be incompatible with Shogun pages. Their developer team has escalated the issue and is hoping to get it de-bugged, but they rely on another app in order to do so. It is a bit of a worm-hole and sounds like we won't have it fixed for quite a while rendering the app useless for now. Overall, been pretty disappointed with Langify. It's not intuitive, and if you are not a coder / developer, you might find it hard to pick up. I've had to spend a lot more time than expected just to learn the basic functions. Importing translations from Weglot also doesn't seem to work, so be weary if you're making the switch. The support team has suggested I import directly into Shopify (again, making the solutions they advertise useless).

I have been using Langify for a few months, and I fully recommend this app. FLEXIBLE: The app is very flexible; you can basically translate whatever you need. I even managed to translate some widgets from other apps. The better part is when you need to translate pictures: The app is fast and efficient. INTUITIVE: Very easy to use. The language selector is fully customizable. The folder “Custom” makes things so easy… GOOD TO KNOW: This app is a great tool to translate your website content, but you need to add your translation by yourself. It doesn’t automatically translate your website. But let’s be honest, automatic translations are most of the time wrong and useless. Most of the Shopify themes come with a few translations already. So, you mainly need a good app to add your own accurate translations and Langify does the job perfectly. IMPROVEMENTS: The app is great but there is always room for improvement. My main point is about the “custom” folder. I wish we could edit the original entry since this folder is dedicated to custom content. Every time you change the source language you need to do a new entry. Hope they will improve that. CUSTOMERS SERVICE: Ok, let’s be 100% clear. They kill it!!!!! Sabrina, Vera, Tobias…are just amazing. They reply very fast, but they also take time to understand your need, to help you, to find solutions, and to implement them. This is the big big big difference between Langify and all the other apps. CONCLUSION > Try it. A must-have app for your Shopify store. The customer experience is the key point to choose an app, and langify deserves 5 stars.

I've used 3 translation app, Langify is definately the best one!! No matter it's powerful function, they have the quick and professional support team, They alaways help to fix issue in a very short time. Plus, it is really able to translate everything you want on your web. Strongly recommended!!

extremely buggy app, takes ages to load and doesn't register several strings that are clearly translated.
Translations regularly jump back to old versions. our shop has lost 1000's of dollars in sales because of this app. 100% not recommended, steer away

Pay $ 17 50 for an application that does not work. No thanks ! After 1 year of use, we got tired of it! We have changed ... I do not recommend at all!

The price keeps going up, but the performance is still very amateurish. To charge someone 17.50 for something that you have to do yourself (translating the pages) seems steep. The vendor states he is working on automatic translation, and after almost 1 year using this it has yet to happen. Not impressed.

I am very disappointed in the Langify app and I spent a lot of time trying to set it up to have it ultimately fail. This app DOES NOT translate language on your website. This app appears to simply be an exporter/importer of language, and you have to create your own translations. I don't understand why langify is so highly recommended or has such high reviews nor do I understand langify's ambiguous language/claims about their language service. I installed Panda after the Langify failure and not only is it 1/2 the price of langify, but within 60 seconds of download/installation - my site was translated into about 50 languages - so another app was able to do exactly what I wanted and needed - and it wasn't Langify.

I tried to uninstall it, as I don't need it right now but maybe later.
Impossible to have it perfectly uninstall.
Many files are bugging my website.

SO BE CAREFUL BEFORE INSTALLING.

Maybe langify can help me ?

I used this app to translate my English SHOPIFY store into German and Italian, and was hoping to do so for Spanish and French as well. As we are based in the EU functioning multi-linguality is a must!

First of all, this app DOES NOT TRANSLATE anything. It offers a split mode for you to enter the externally translated text opposite of the original text. You also have to do all formatings again, unless you choose to import the originally formatted text and work directly in that. I like the split screen mode. And the developers offer okay support.

HOWEVER, the biggest drawbacks are so severe that they are business threathening:

1) the search function in SHOPIFY does not take into account any other language version than the basic shop language (i.e. English in my case) - foreing language texts are NON-SEARCHABLE by customers!!!

2) Langify is not compatible with SEO Manager and does not offer any input possibility for SEO-information

Basically this means:

a) You have to translate text yourself or outsource that
b) Langify offers a split-screen input form only
c) Nobody will find your foreign langauge website on Google
d) Site visitors won't be able to search the foreign language content

--> This is useless for real life business!
We are searching for a better option now...

Reading all these reviews, I’m not sure I've tried the same app as the other users. We lost an incredible amount of time trying to make it work. Sure, customer support is kind and fast to answer, but this didn’t change much for us. There might still be cases in which Langify could work for you though. But having tried both Weglot and Langify, the very few extra features of Langify really aren’t worth the pain.

1. Your data is not safe (for now?)
- Every single liquid file of your theme will be changed by langify. This is the case because of the way the app works, but this will make your own changes on your theme extremely painful to make. “Deploying” langify on a theme was taking us literally 15 minutes every time. If you don't edit your theme properly in between, good luck to recover your data.
- Have you read about translations import and export? We tried it, and you have to know that theme sections aren’t exported even though it’s nowhere in the documentation. Sections are an essential part of any modern shopify store, yet they can’t be exported from Langify. The files that are exported have clear implementation mistakes anyways, so it will most probably be useless or dangerous to use. Clearly wrong publicity here.
- If you happen to have different store users on langify simultaneously, their work can be erased because there’s only one session for the whole store. So you can’t have two users translating in two different languages simultaneously, otherwise you risk losing everything (which we eventually did, with a language overwritten on another one, and the other one lost).

2. Translating on the langify website is a painful experience
- The admin website is incredibly slow, especially if you try to do Theme translations
- Some pages throw “Error 500”, making you lose your work on the way
- We had to manually contact the support so they could add support to our theme section keys, which is based on a Shopify official theme
- Many things like extra meta fields are absent from the panel

For all these things, I'd have been happy to read the documentation and know about the app's limitations or gotchas, but when you need it, the documentation is way too superficial (just a bunch of screenshots), which obviously makes you have to contact the developer, who is then overwhelmed and can't fix the app. Why not spend a day just documenting everything properly? Maybe this would decrease the amount of daily support tickets.

I don’t mind the absence of some features like automated translations. I mind that the features advertised don’t work properly. All these positive reviews have misled us, and I wish there had been a review warning me about the gotchas of this app before I lost my time.
The dev promised some fixes, but still, the app shouldn’t advertise on features that are not ready, and clearly state what's not working properly yet when it's such vital parts of the app.
Again, it might work out for you if you just want a very basic service, but in this case you're much better off with Weglot anyway.

Note: Even though I'd might have given it maybe 2 or 3 stars, I'm leaving 1 star as a warning for all the things you should know before going with it. I'll be happy to change my review whenever the features listed on this page work properly and don't require the manual intervention of the staff, as any customer can expect.