LangShop AI Language Translate

*** UPDATE : They say that their customer service is available 24/7, but since I've left this review, they've removed any chat/support contact button from my account, as revenge. Considering the fact that you cannot do any change without the help of customer service, based on this non-user friendly app, I'm telling you, DO NOT CHOOSE THIS APP.
Made one of the biggest wrong decision by choosing this app. Now most of my translations is stuck with this app, and if I were able to read the reviews before, I would have chosen differently. Been using this app for about 6 months. EVERY time we want to update anything, because the software is the opposite of user-friendly, we have to ask customer service, who respond 50% of the time, and when they do, they usually tell you that there's nothing they can do on their end, so you should just figure it out yourself. If you want to bulk edit more than 5 products, you need to use their import/export feature, which takes about 5-7 days to import, and 5-7 days to export. So hopefully you're in no rush, because it will take a decade to get your bulk changes in place. Every time you change something on the main version of the website, you'll have to go directly into your website code, to figure out where it's precisely located in the code of your theme, to then locate it in their app. There's no way to just type a word and they will tell you where the translation is - almost need a degree in computer science to get this working. I've received threat of removing the app if I left a bad review, which I'm doing anyway, since I'm fed up with everything. Also why you won't see a lot of negative reviews - they will remove any of your content if you leave a negative review of their app. Do yourself a favor, and don't choose this app, there's a million other one, and I wish someone would have told me this before I choose this one.

This is a very useful app, I highly recommend it.
Still there are some features that could be added and some that should be better.
Such as: -Live visual translation on the website -Search tool to find a particular translation
-Analytics to know which language and currency is more/less used
-Manual Payment options could be translated
-Preview email notifications with or without translations
-Some feature to help translate notifications in a better way (ex. excluding code and HTML tags and translate only the text that it's sent to customers)
-Sistem that can translate a certain word in the same way (ex. a brand name)

I have totally no idea why it has 4.6 points.

To everyone who is considering this app, I will NEVER recomend you to use it because you will get nothing except regrets.

1. It does not update automatically. When a copy on a certain place is updated, you need to go to Lang shop to translate or click "translate" to let the new translatio show up.

2. If a new product is published, the system is automatically copy copies of similar products, giving wrong information to customers.

3. If you want to export the data in batches, you can only choose 50 at one time, or click ONE by ONE which totally doesnt make sense at all. You cannot even just export all the products of one vendor. The system simply exports all products for you, even if you have already filtered something out. (The only way to export specific products is to click them one by one)

4. The Free API translator will give simplified Chinese on Traditional Chinese page. I asked the CS why, she told me because it is free, I cannot hope for quality. I think it is a totally wrong language and not the right time to even talk about quality. Sorry.

5. Last but not the least the CS is as disappointing as the app itself. Whenever we asked questions what we got is they will reflect to the developing team and get back to us by email. I started using this app for a few months and received "0" email replies.

6. I will want to rate "0" if this option exists.

Llevo usando LangShop desde hace poco más de un mes y, hasta ahora, la experiencia ha sido muy positiva. Es una aplicación bastante fácil de utilizar, incluso desde el primer momento. La integración con la API de ChatGPT funciona muy bien y los resultados de las traducciones son realmente buenos.

Además, cuentan con un sistema de glosarios que permite personalizar términos y facilitar una traducción coherente en todo el contenido.

En resumen, una app intuitiva, potente y muy recomendable.

Es la mejor aplicación que puedes elegir para traducir tu web. Es fácil de usar, traduce instantaneamente todos tus productos y puedes poner reglas muy útiles de glosario

Quite difficult to set up in the beginning but the customer support is very helpful and responds quickly. Happy with the translations and how the app works (we do recommend translating with DeepL within the app).

Everything is nice about this app except for 1 thing:
in the event of a malfunction or problem, everything is initially forwarded to Shopify, but if the problem turns out to be with them, it has to be sent to the dev team and you don't hear anything anymore.

webshop crosses all languages ​​​​and all currencies. you do get a friendly response of yes we have forwarded it, but response, solution remains on and we are still stuck with the problem that our sales are completely at a standstill due to a translation problem..
scandalous this...

if this problem is not solved tomorrow, we will go to another app that has more service and can and wants to solve problems, not just send friendly responses, which Chatgpt can also do nowadays

I like the app overall, it does have quite a few quirks here and there but you learn to get around it. There has not been any, as far as I can see, improvements to usability or things that really matter - such as auto-translate of products BUT only for certain fields like title, description etc. It will completely clog up when translating behind-the-scene data should as metafields etc.

En bra app för att översätta hela eller delar av sidan till olika språk. Vi använder Langshop just nu för 11 olika marknader och det fungerar väldigt bra.

Langshop hade varit 5/5 stjärnor om den även kunde översätta internlänkar.

Wir haben uns für die App entschieden, weil es einer der wenigen war die unsere Anforderungen gerecht werden konnte. Mehr als 5 Sprachen, DeepL integration, Code-Ausschließungen, Glossar Funktion.
Das beste feature ist, dass es direkt auf den Shopify Shop und deren Markets/ Domain konfiguration aufsetzt weswegen eine übergreifende Übersetzung trotz verschiedener Domains möglich ist.
Loving it!