LangShop AI Language Translate

LangShop AI Language Translate

Reviews (473)

Overall rating
4.5
Counts per rating level
  • 90% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a user-friendly, full-featured translation solution for growing internationally. They praise accurate translations with DeepL and OpenAI, plus bulk and automatic tools that quickly translate products, themes, SEO, and checkout. Glossaries, multiple engines, and fine control over what’s translated are valued. Pricing is seen as fair, performance stable, and support fast and helpful with setup, customization, and multi-market launches.

December 10, 2019

Does what it says on the label. Easy to instal and get set up, with help from Langshop that has been great, especially from Taras. If you want a quick route to a multi lingual store this is a great option. Allows us to edit the machine translations, but the machine translation is generally ok..

It would be nice to have a little more flexibility on the language switcher, as it looks quite big on our theme, and doesn't look like a seamless blend, and we don't have coding skills to do our own.. Minor point though..

Salt Flats Clothing
United Kingdom
25 days using the app
Edited January 25, 2023

LangShop support is very responsive. Go with LangShop not just for the app, but for the excellent Customer Service:
-Our shop is translated into 20 different languages,
-LangShop gives us excellent customer service,
-LangShop provides a service phone number you can call,
-LangShop has repeatedly helped us successfully negotiate many hurdles. (Including tricky issues related to non-western character sets.)
-LangShop coordinated Shopify support on our behalf and got us the combined support we needed. LangShop isn't just an app, but a Partner who will resolve issues and help your shop achieve your goals.

The Game Steward
United States
About 3 years using the app
Aheadworks replied May 31, 2020

Thank you very much for using our app and for staying with us for such a long time. We plan to continue improving Langshop and hope that you enjoy it further.

January 14, 2020

We have been using the app for 3 months now for two languages.
Advantages:
- Very good and fast support (chat and email). They solve any issue connected to the app.
- A lot of abilities to translate. You can translate everything Shopify related. For the app that they don‘t have an integration with you can use dynamic translations.
- Ability to import/export CSV files. So if you don‘t want to use an automatic translation you are able to import the file with translations for product, collection, pages, and blog.
- Ability to customize language switcher (but you need coding skills for that).
Disadvantages:
- No integrations with other apps (but as far as I know LS developers are working on it). So to translate other apps you need to use Dynamic translations what works not for everything you need to translate and the original language is visible for some milliseconds (because the translation needs some time to be loaded).
- The LangShop 1.0 app is very slow. You have to spend some time waiting for the page to load inside the app (don‘t know if it was fixed in LangShop 2.0).
- Hard to uninstall. If you want to uninstall the app from your theme you need to have a backup theme without app‘s code. The code is integrated into every part of the theme code so it is very complex to clear it up from there.

Even though it is not perfect if you expect a very high-quality website it is a good choice among existing language apps.

Stilnest DE
Germany
3 months using the app
Edited June 29, 2019

I'm a non-techie but over the 2 years of using Shopify, I've had to learn a lot.
My takeaway is that there are simple apps that offer simple enhancements to the website and these usually demand a few clicks to set up. Then there are complex apps that add amazing value to the entire store management and the ecommerce workflow. These are indispensable apps and the business improves as a result of these additions, sometimes because of what the client sees, sometimes because our backend is organised more efficiently.
In my first attempt within the first month of my shopify days, I tried out several complex apps and abandoned them - simply because I was immature in my handling of tech stuff. A week ago I tried out Langshop again with a plan to give it the time and attention I would need to understand all the functionalities. As I learnt my way around over 3 days, I must have opened the support chat box at least 60-80 times to ask how to do this or that. The support staff were there for me throughout - on chat and on email - setting things up - sending me screenshots and teaching me how to handle it.
So I crossed the first stage of abandoning that occurs because of lack of supporting explanations - and now have mastered it. And only now I can say with confidence that the backend is extremely well-structured. Very logical and very clean menus on all translating operations and settings.

If I could keep only apps this would be one of them. Extremely useful. Extremely well-structured backend. And it does what it is meant to.

If I could keep only 5 apps this would be one of them.

jm
wovensouls

WOVENSOULS
Singapore
2 months using the app
March 14, 2023

I highly recommend AI Translate, for stores with a vast product range and a dynamic content production process. I evaluated it as a high-end app with a fair price.

Because I have “suffered” a lot due to my wrong decisions around translation apps I hope my review will improve the lives of other store owners.

I have experimented with numerous translation apps. Considering the recent developments of Shopify, I believe it is crucial to use an app that relies on native Shopify translation technology. This makes it simple to handle translation import/export and offers seamless integration with Shopify Markets functionality. AI Translate scores a perfect 10/10 on this front.

The app's service is outstanding, with the team always available to provide quick and accurate responses to queries via live chat. They are also extremely courteous and helpful, earning them another 10/10.

When it comes to translation quality, the app's "engine" and the availability of a glossary feature are essential considerations. As someone who wanted to utilize DeepL, I was pleased to discover that AI Translate not only offers DeepL but also Google Translate. For this reason, I give the app another 10/10.

The app's user interface is straightforward and shares the same look and feel as the Shopify backend. It is very fast, which is rare for most translation apps. While this may be a matter of personal preference, I appreciate this design and give it a 10/10 rating.

The app's pricing is fair and reasonable, considering the high-quality features and service it offers. If you wish to use DeepL, you will need to create a separate account directly with them, which I believe is an excellent approach since it eliminates any markups.

Overall, AI Translate is a top-tier translation app, and I highly recommend it to any Shopify store owner that is serious about investing in website localization.

And last but not least, a sincere thanks to the support team and especially to Olga that has demonstrated infinite patience with me.

Tabita Bags with Love
Switzerland
13 days using the app
Aheadworks replied March 14, 2023

Good day Tabita Bags with Love team,

We are overjoyed to read your 5-star review!
Thank you for your kind words and for supporting our product and service.
We truly appreciate your feedback and are always striving to improve.

In case any questions appear- feel free to reach out to us in our chat or email and our team will gladly assist you 24/7.

Best regards,
LangShop team

Edited December 7, 2019

分からないことがある場合、チャットかメールで質問すれば、とても親切に、根気よく、対応してくれる良いスタッフの方々。(日本語対応スタッフはいないと思うが、google翻訳でなんとか理解してくれます。)
アプリの機能もとても良いと思う。日本の人にもおすすめできるアプリです。

tametsu sugametsu
Japan
About 1 month using the app
June 22, 2018

One of "MUST HAVE APPs".
We strongly recommend this APP to everyone who is looking for multi-language tool.

Excellent support - one of the best supports I have ever met.

Отдельное спасибо за техническую поддержку на русском языке!

Tapetenshop Lv
Latvia
29 days using the app
Edited November 30, 2021

I have not had a good experience with this application and therefore do not recommend it. After uninstalling it is not possible to delete the code that the app adds to the store template. The solution they offer me is that I contact the team responsible for the development of the template so that they can solve the problem for me. Incredible solution.

Paleobull
Spain
Over 3 years using the app
Aheadworks replied June 30, 2022

Hi Paleobull,

Thank you for the feedback!

We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.

Kind regards,
Langshop team

April 13, 2022

The support from LILIA is well noted and much appreciated. I was going with GTRANSLATE but when I saw lang shop and I saw the import/export functionality that allows me to test everything on demo so that I go live in an amazing WAY. I knew this is the best roadmap we are talking our project to, as we are a bilingual website and we should check all languages pre-GOLIVE not like GTRANSLATE said: AFTER GO LIVE!!!!!

kadoonpro
Saudi Arabia
8 days using the app
Aheadworks replied April 14, 2022

Hello!
Many thanks for your warm review. We appreciate your time!
We are always ready to provide you with assistance regarding every question! :)

Best regards,
Langshop Team

May 20, 2020

Very bad experience, as after installing the app, customer support asked for staff account to see why the new version is not working, but i found later that a change in the HTML code of the original theme took place, so when i uninstall their app, i found the original theme text is completely flipped, and then i found the piece of code added for this reason, if it is intentionally or not, in all cases they should get my permission for any code change, also when i uninstall the app they should tell me and answer me that they changed the code

Ideasgym Store
Egypt
9 days using the app
Aheadworks replied May 21, 2020

Hello. Thank you for your review. We are really sorry to hear that you had such a negative experience with the app. I'm sure our support team would have sorted out the situation with the Theme. Please contact us at support@langshop.app or via live chat at https://langshop.app/contact/store-owner and we'll do our best to improve your experience with us.