LeadDyno Affiliate Marketing

I have used this app to integrate our Shopify platform effectively for our affiliates. It has a lot of different features, some of which I am sure I am not utilizing to the best of my ability. I had a big issue recently with a store changeover, and I found the support I received from Jennifer Goodman to be fantastic - she walked me through all of my questions, and I feel she went above and beyond.

Loving LeadDyno!

Seemed to work well at first, but have had consistent issues with it. Not applying commissions, not linking properly etc. My affiliates have been missing out on what they have earned. We keep having to manually go in an audit our orders which is incredibly time-consuming, not to mention it doesn't help to identify if the customer used the affiliate link, so no way of knowing and giving the credit. Will be looking for another program asap.

The Support Staff was very helpful and willing to crack down on the problem I was having with my account. They communicated in a timely manner and even went the extra mile to correct a mistake with one of our Affiliates. The app is great for a basic referral program or Affiliate marketing, but it is not quite as robust as some of the other influencer management platforms on the market. But, for the low price and quality customer service, it will meet the basic needs of running a referral program.

Adam and the team have been extremly patient and helpoful in getting the program up and running for us. We found it a bit hard to get our heads around how it works and you are charged for the traffic to the store- that is how the plans work. So far we are having people sign up daily on the site, it was easy to install and it is extremly easy for them to use. We cant wait to see how it goes in 6 months time as it is a great way for us to market the business and reward loyal customers. Thank you again.

Very poor customer support. Days to receive a response from the team. We are moving on to another platform which is far less expensive and works much better (there are quite a few in the app store). LeadDyno charges on website views not active affiliates.

EDIT: I have emailed adam@leaddyno.com about pricing issues and never got a reply. I raised a ticket with customer support (tickets 43150, 43067). I removed my comment about taking commission from each sale. Still waiting on customer service replies.

Jennifer at LeadDyno customer service has been absolutely amazing at helping me figure out a few things. Since this is completely new to me, it's easy to get confused when trying to sort things out, but with some help from Jennifer, I was able to put my mind to ease! There are SO MANY options and ways to use this app, I know that it will help me expand my business exponentially and I can't wait to come back and give it even more praise in a few months after my business has really taken off.

Thanks so much!

Jennifer is amazing!

Lead Dyno has soooo many cool features/functions, it's actually a bit overwhelming for a moron like me... But I can't believe how useful the live chat is! I was dragging my feet getting it set up because I was lost in all the functions, but Jennifer is really making my life easier!

I''m sure I'll be bugging them more as I play with more and more features, but I'm very excited for their support!

To any old timers out there like me, give LeadDyno a try! They will make sure you get set up fast <3

Lead Dyno is more than an affiliate system they are enabling us here at mygreenfills.com and Selestial Soap to get our #laundryfreedom story in front of new customers quickly. There are better reports that come out of lead dyno than we get out of google analytics.

We have a VERY complicated integration and this is the only SaaS that we have found that can serve our needs...

This is a must have SAAS app if you are an internet marketer of any level!

Bret, Richard, Adam and Jennifer are an absolute pleasure to work with!

LeadDyno customer support makes using the platform very complicated. We regularly have to double check all information they give in their replies and often even after confirming with them on settings, it is incorrect. I have found they are not likely to take accountability for mistakes they make and instead blame you for "your confusion". Very disappointing. I would not use this system unless you are looking for the most basic of affiliate systems and are willing to audit payments regularly to make sure they are paying out correct commissions.

We signed up for the Free Trial and Customer Support - aside from some seemingly automated follow-up emails - has been poor. In fact, responding to the emails has not been possible because the links in those emails have not worked. Online chat has crashed and no follow-up was made regarding this.

Calls to Telephone support (4 days ago) have gone to VoiceMail and a Call Back has not been received.

An email was sent up for Booking a Phone Call. The links in the email did not work. An email was sent (3 days ago now) explaining this and there has been no response yet .