Reviews (220)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as an easy-to-use, reliable solution for running and scaling affiliate and referral programs. Support via live chat and email is praised as fast and hands-on, often going above and beyond with setup and troubleshooting. Merchants like the smooth Shopify integration, intuitive dashboards, flexible link and coupon tracking, custom commission structures, automated emails, and analytics that help grow programs and boost sales at a competitive price.
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The rating is due to customer service. I appreciate the emails and the phone call! Sometimes it is hard to explain things over chat. The phone call with Justin was perfect. This app is good at what it does, but there is a learning curve; tutorials are helpful, and you can keep things pretty basic if you would like, which is also helpful. Looking forward to the upgrades coming in the future and the ability to personalize the timing of emails!
Thanks for kind words about our customer service and onboarding team. We are glad you are enjoying our affiliate marketing platform. We look forward to helping your business grow with affiliates.
This App has been super easy to use so far. It let's me easily track influencers and affiliates I work with and see not only how many people are engaging but also purchasing over a long period of time which is great for internal reporting. Also, their customer service was super helpful and very quick to respond and help me troubleshoot something. I recently worked with the customer service rep Jennifer Goodman and she was very patient and helpful and I appreciate the support. I recommend!
Thank you for your great review! We greatly appreciate it!
I have to say this is one of the best built, designed, and functional apps in the Shopify App Store. If you are a competitor of mine do not use this app, if you are not I cannot recommend it enough. It is a must have app on your shopify site.
They have made connecting LeadDyno to Shopify a breeze. Just add, click except in shopify and done!
Now spend the quality time needed building all of the relationship materials and connections with the people that will help drive new business to your site, monitor the effects, modify and repeat.
I have used LeadDyno for just under a month and so far I am really liking it for setting up my affiliate program. I looked at the other top reviewed apps and this won me out on price, reviews and customer service. The best thing about it is the live chat support. I often work odd hours and Jennifer Goodman has multiple times been available in seconds to answer my questions and also a couple times, Adam Jacobs. They are both friendly and provide quick, clear answers and solutions. The affiliate dashboard seems to be user friendly and the traffic analytics have been useful so far. I recommend!!
Adam Jacobs just answered 25 questions for me in a chat window and Jennifer Goodman yesterday~! I'm loving the support for LeadDyno. I've been looking for a way to start an affiliate program for 10 years or more. LeadDyno is super easy to set up with seemingly unlimited nuances to be tweaked. It is exactly what I was looking for. It is similar to WordPress in the way it is highly customizable, yet ready to go right out of the gate with very minimal effort.
I signed up a test account to see what it looks like and what the user experience is for the affiliate and it is super easy to sign up. It doesn't ask for address or phone number which is GREAT. The easier to sign up, the more people we will have selling for us.
I only set this up about 3 days ago, so the fact that I feel like I can already review it is telling~! I am just having trouble getting Etsy hooked up, but expect that will be fixed soon and am thrilled that it is an option as my top marketer tends to refer Etsy most.
No customer service at first but finally came back to me and solved my problem.
Great app
Please add a feature where we can have different email list for different affiliate so we can deal with multiple language affiliate ..
Thank you
Thank you for your great review! We much appreciate it!
The LeadDyno support team is one fo the most friendly and helpful customer service teams I have come across. Deidra & Jennifer always answered even the simplest of my questions and followed up anything that was a bit more complicated. The software is so simple and easy to use - we had been searching for a long time for the best affiliate software and am very happy we chose LeadDyno.
it's great! I updated my review because my review was inaccurate and the feature I was seeking, did in fact exist
Definitely drives sales, but setup for me and affiliates has proven to be confusing, and I spend a lot of time answering affiliate questions. Support has been pretty good. Payout is very easy. I would like to be able to see my affiliates set up their own custom links ie, babebasics.com/name, but every time that happens, they receive an error.
The app does what is says it does. We've used it for about a month, and we would love to have gotten deeper into it.
However one huge flaw is a dealbreaker for us. The app doesn't give you any documentation whatsoever to provide documentation for the payouts you do to affiliates. So for us we can't really use this an be in compliance with tax regulations, as we have no documentation of where and to whom these payouts go. Only solution offered by LeadDyno support is asking affiliates to send us invoices for every pay out - but that kind of takes away the convenience for everyone.