Reviews (504)

Overall rating
4.6
Counts per rating level
  • 90% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably drives measurable revenue, often 20–30% of sales, with higher AOV and quick ROI. They like its accurate AI recommendations for upsells and cross‑sells, flexible placement across the store, and strong theme integration. Built‑in analytics and A/B testing help optimize performance. Setup is described as quick, and support is praised as fast, proactive, and skilled with complex customizations and large catalogs.

July 24, 2017

I received the recommendation from a Shopify representative and I was very pleased from the beginning from the wealth of features and the wise possibilities, plus the comfortable pricing plan.
In my previous position I have designed similar interfaces myself what make me appreciate your system even more. Last but not least, the great communication and customer service: Wealth of information, problem solving, care for new features needs and even a specific adjustment for my needs.
Thank you!

Studio Petit Pois
Israel
11 days using the app
November 19, 2017

I've had Personalizer installed for a few months, and around 10% of my store's revenue is coming through it. That's a great return on the investment, even taking into account that some customers may have found the products and bought them through the regular interface anyway. It's kind of amazing that Shopify doesn't have this functionality built in - maybe they should buy Limespot. ;) I found the installation straightforward and it's working well with the Venture template.

Ryan Paddy
https://paddywhack.co.nz/

Paddywhackproductions
New Zealand
4 months using the app
December 2, 2015

Really great app. We're a small family-run business and only in the launch period at the moment. Although we're a new start-up business this app has already driven plenty of traffic to our popular and promoted products.
You can tinker with the settings and have it just how you want it.

Really love it!
Great response time too from the developers after I emailed them.
Couldn't be happier :)

Check out our site for beautiful bespoke dressmaking fabrics, you won't find a better service anywhere else - www.fabworks.co.uk

Fabworks
United Kingdom
3 months using the app
April 7, 2021

The app is quite powerful and can help you do what Amazon does in terms of getting products shown to customers and driving up the sales and AOV. There are several ways to implement the upsells and cross-sells so they would be store specific but, there is definitely flexibility in how you want to show them on your site.
Now, what's even more amazing than Limespot is Ryanna, their #1 customer support and account management expert. The things Ryanna can do with Limespot....... She gets 6 stars. Her knowledge and expertise is impressive.

Protectly
United States
5 months using the app
LimeSpot replied April 9, 2021

Thanks for leaving such a valuable review, and mentioning Ryanna. You’re right, she is always going above and beyond. We’ll be sure to share your praises with them!

September 23, 2020

We chose Limespot after interviewing and testing several upsell apps. Ultimately what sold us on this platform was their INCREDIBLE customer service and a team that is committed to going above and beyond to help us reach our goals. They've coded in several custom features to our integration at no additional charge, and always with a lightning fast turnaround. Their commitment to excellence and dedication to their clients is a HUGE value-add on top of an already fantastic app. Shout out to Steph M and the tech team for their amazing work!

ezpz
United States
4 months using the app
LimeSpot replied September 28, 2020

We are pleased to hear that you are so satisfied with LimeSpot. Stephanie is very happy to hear your review. We'll continue to strive for better and look forward to our future endeavours!

October 20, 2017

I love how helpful customer service is with this app. Ryanna Young responded to all my questions right away, and she evaluated my store site with recommendations for increasing sales and traffic. She was also able to implement these changes and updates for me since my time is so limited. Customer service is invaluable in any business, it's what builds a foundation for repeat customers. I'm thrilled Limespot offers convenient recommendations for my customers which all in all have increased my sales. I recommend this app for all businesses.

Shopthelashchick
United States
3 months using the app
Edited February 13, 2018

When your store has a lot of products, it's vital that you are able to show relevant products to your visitors. We set up this app to test it and within just 2 weeks it proved to be a winner! The numbers don't lie. It has increased sales well beyond what we had hoped it would. Support for this app is excellent and it was easy to train our not-so-technically-oriented staff how to set up manual recommendations. 5 Stars!

Update: Almost a year later and the support for this app is second to none. They jump right on any issues we have and get things working again fast.

Welburngourds
United States
7 months using the app
November 1, 2016

Fantastic app that has incredible flexibility, support and customization. We've had this app installed since our store launched, and setup to show across out entire store. We track the performance and sales that are generated through LimeSpot, and are able to figure out the most effective use of product recommendation listings as well as using cross selling and targeted recommendations which are a huge benefit for our products.

Great support, and a solid service overall - nothing comes close to what LimeSpot is able to do on Shopify, and it only keeps getting better - highly recommended for all stores.

Absolute Toner
Canada
About 1 year using the app
June 14, 2017

SPOILER ALERT: Dragon think's LimeSpot's Ian & the gang are the best!

Dragon's major concern was any slowdown in page loading speed especially on mobile. Also, any increase in the size of the page with the app installed.

There is a LOT of stuff that's added to a bare bones m-commerce site like I had before LimeSpot.

However, no problem at all. Home page speed load time under 2 seconds and Home page size about 1 MB. The app is also very easy to learn how to use.

And I've got a LOT (almost 6000) of products, what? Well since you asked, products like skirts, dresses, leggings, beanies, etc... etc... etc...

And there you have it.

Dragon Clothing
United States
4 days using the app
February 23, 2015

This is a really excellent app, setting up was easy (be sure to take the time to use the targeting rules for each of your products!) and painless and has ultimately led to a smarter store showing customers things that will interest them most. The customer service is also excellent, within hours of downloading and setting up I received a phone call asking if there was anything I needed help with. That's pretty impressive considering they are on the other side of the world from us here in NZ. These guys bend over backwards to help which is incredible for a free app. I highly recommend to anyone (as long as they aren't in my industry and market).

Tizzy Home and Giftware
New Zealand
17 days using the app