Reviews (504)

Overall rating
4.6
Counts per rating level
  • 90% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably drives measurable revenue, often 20–30% of sales, with higher AOV and quick ROI. They like its accurate AI recommendations for upsells and cross‑sells, flexible placement across the store, and strong theme integration. Built‑in analytics and A/B testing help optimize performance. Setup is described as quick, and support is praised as fast, proactive, and skilled with complex customizations and large catalogs.

Edited December 19, 2017

To complicated so removed, now find out it deleted my mobile theme and am now trying to restore it what a nightmare hadnt noticed it was removed for 3 weeks and google penalising for not being mobile friendly now!!!!

AVOID!!!!!!!!!!!!!!!!!

More code left blocking google mobile bot..https://edge.personalizer.io/storefront/2.0.0/js/channel/core-bundle.min.js

Military Outdoor
United Kingdom
14 days using the app
October 31, 2018

These guys have automatically charged US$ 10 without informing our prior intimation. We do not recommend usage of this app at all. You cannot keep a track as to when the Free Charge or US$ 0.01 charge per month goes to US$ 10 per month. The app also makes the site perform slower and is difficult to manage and operate. A Big No to this app, one should never use this with their shopify store.

Aquapurashop
India
11 months using the app
August 24, 2018

The best upsell/crosssell app i've seen yet! and i've been through about 3 apps and this is by far the greatest.

Not only is the pricing fair, it basically pays for itself and if it doesnt, its free?? like what the heck! why not get this app!

The carousel cross sell is beautiful, and the upsell works for Brooklyn slide cart theme.

Only criticism i have is that it does not come with discount/offers... Its a total shame as it would make this app by far superior than the rest...
and i know its definitely possible, i do hope they make this feature possible soon!

Please add discounts/offers in the cart page!

Cheers,
Sam from
Em & Ahr

P.S. You're welcome to check this app out on my website on the product page and cart page.

Em And Ahr
United States
5 days using the app
Edited May 17, 2017

Do not install this app.
1. It creates a large volume of code that slows down loading of pages.
2. New product photos are not loaded automatically and must be manually loaded by you for them to appear on this app.
3. If you delete the app, the code is still present on liquid theme. if you attempt to delete the snippets error messages occur on every page including the home page for your visitors to see, SAMPLE:. "Liquid error: Could not find asset snippets/limespot-global-head-includes.liquid".
4. If you don't pay the fee, you receive email after email.
5. When you delete the app you get a phone call within 5 minutes asking you why you deleted the app.
6. Don't expect any assistance from their customer service on deleting the app except for: "you have to reinstall the app". Then visit their website and your account with LimeSpot and follow a lengthy process to uninstall and clean up the remaining code.
7. The app makes exaggerated claims about how effective this app is in producing sales for you.....don't believe them.

Valuebeltsplus
United States
2 months using the app
Edited October 8, 2018

With so many apps to sort through it can be difficult to really determine which ones are the must-have additions to your store. We have tested numerous set-ups and companies over 24 months have finally narrowed it down to what we think are right additions. Limespot Personalizer fits the bill as one technology you should consider.

If you are on the fence about adding LS, read on and I’ll be happy to share the top-level reasons why you can rest assured.

About three months ago we were migrating to a completely new theme and V3 for Sexyshoes.com. We were focused on three key components; Drag on speed, Service/Support, and simplicity of use with desired results.

After testing on our beta site, we were able to confirm the JS and speed drags were minimal, if even barely noticeable. There are never any gyrations in response times either which indicated a stable consistent response time to result the sliders into our store. Page speed scores were not penalized, and we decided to moved forward to the next point on the checklist.

Support is where this company really shines. I must say we are not an easy customer and require our partners to provide a high level of expertise, knowledge, and support. Michelle was outstanding and was there every step of the way. Not just by tickets/email; we are talking scheduled phone calls, testing on the beta site, and ultimately right through the live tests within our schedule to avoid significant customer interruptions.

She was able to take our mock ups and create a matching feel to our theme that is top notch and exactly to the specifications we designed. Michelle was also there through over 50 emails and a month of ramp up. Their customer support alone would be a reason to pull the trigger.

What’s the result here though?

Since we don’t incorporate variant colors within the same product, we wanted a solution which would allow for the other colors to be shown as sliders on product pages, as well as suggested items to increase sales.

The algorithm they use to accomplishes this well. With little time on our end, the app almost always nails it on getting the customer to see the other variations, which accomplishes a lot if you prefer to show your products individually within collection pages, as we do.

The recently viewed sliders are a must have and no brainer, but the various options and set ups to show similar items, trending, upselling, etc. via numerous sliders works logically with very little time.

The system learns your products quickly and presents what you want the customers to see, creating a method to show more of your products in a way that increases overall revenue of the store.

To that end, the million-dollar question would be what kind of impact does this app really make?

For us we have enjoyed a 22% increase in sales directly related to this app. So, the claims are true! If you want to increase your business by similar amounts, or if not greater numbers (we limit the number of sliders for our particular set up), then give the company a go. You will not be disappointed in your decision.

Thank You Michelle and the Limespot Team! We look forward too much future success together.

Scott
Sexyshoes.com

SEXYSHOES.COM
United States
Over 1 year using the app
LimeSpot replied April 10, 2019

Hi Scott, thank you so much for the wonderful review and recommending our app. I'm super happy to hear that we have helped you out so much. Do reach out if you need any help again further down the road! :)

August 22, 2024

We have been using Limespot for a few years now and recently needed some algorithm adjustments for specific products. The customer support is impeccable. Will was particularly outstanding—he listened carefully to our feedback and remained persistent, ensuring every last detail was perfect. Can’t recommend them more!

Osaka World
Belgium
About 4 years using the app
May 3, 2024

BE VERY CAREFUL. This app is a scam. It's three times more expensive than Shopify's own plan, they don't provide a proportional increase to the charges they apply, they don't warn about extra charges, and the customer service is either terrible or non-existent. Ultimately, the worst decision I made with an app is downloading this.

Dew&Corch
Spain
8 months using the app
LimeSpot replied May 6, 2024

We're sorry you feel this way about your experience with LimeSpot. We have refunded the charges you didn't expect.

Our pricing is clearly laid out on our website at www.limespot.com/pricing, in our documentation at support.limespot.com/en/articles/5716048-how-does-limespot-s-pricing-work, and in our app when you install it and are asked to select a plan.

It is worth noting for other merchants reading this review that during the period referenced, LimeSpot accounted for more than 25% of this store's total revenue.

July 14, 2025

Super helpful team! Love the app

Watch Shopping
Canada
10 days using the app
January 21, 2025

Great app & service, been using for over 3 years.

Living Words
India
About 7 years using the app
September 7, 2024

It's a tremendous super app with excellent support. It is warmly recommended for everyone. thank you

USABLOCKS
Israel
Almost 2 years using the app