Littledata ‑ The Data Layer

**Update: They're apparently addressing this issue in a new version of the app**

If you're like me and are used to looking at your reports by SKU and have a good SKU naming convention to make report reading easy and fast, this app will require you to add an extra step to see your SKUs again since they send Shopify IDs to your SKU column. They need to address this issue. I couldn't even look beyond that point at the rest of it. Now I'm looking at the last 30 days of sales data and I can't tell what I'm looking at.

This is a fantastic app that syncs data with a high degree of accuracy between Google Analytics and Shopify. It means I'm able to make decisions based on what I see in Google Analytics with confidence. I can also analyse data by first time orders, recurring (subscriptions) and lifetime value which is essential for evaluating campaign performance. Importantly, Littledata's support is excellent! They're very responsive, hands-on, always provide useful information and, in the rare occasions when one is needed, a fix. Highly recommended!

We use LittleData to help make sense of what visitors are doing on our website. It enhances the data that is being sent to Segment and Google Analytics by tagging Spotify-specific events for us. My favorite part of this service is the customer service. We had a problem recently and the LittleData team worked with us to solve the issue we were in just over a week. I talked with the same rep the entire time and was provided with many updates along the way. No breaks in communication and clear direction on the issues that were found. I'd recommend LittleData to anyone.

There are so many great things to say about Littledata! Our store had zero Google Analytics tracking before setting up Littledata. The tutorial they provided was easy to follow, and when we encountered one minor issue the support team was responsive and quickly helped us resolve the issue. Littledata has helped us work on funnel gaps by providing fantastic easy-to-read insight in GA. Thanks to that insight, we were able to make changes and nearly double our checkout conversion! The Free plan is meeting our needs right now, but as we grow Littledata will definitely be an app we keep on board.

FINALLY! I’m a developer and after years of looking for a solution that would get accurate e-commerce data into Google Analytics, I finally found it. I can’t say enough positive things about Littledata. It’s worth every penny.
We used to have lots of missing orders and transaction data in GA, but now we have *literally* 100% accuracy and can compare our data between GA and Shopify to gather more useful insights. Also, the customer service team is fantastic. Whenever I have questions, they get back to me within an hour. And the responses aren’t just cookie cutter replies. They actually look into your issue and give specific advice.

Great app, exactly what we were looking for. The support of this app is also really amazing and quick!

Great app if you struggle tracking ReCharge transactions in analytics, has helped our attribution a lot! Thanks!

LittleData is fantastic - you can set it up in minutes and it significantly improves your Google Analytics insights.

Phenomenal customer support, extremely quick to respond and resolve issue. excellent app. Highly recommended for all shopify store owners.

We used the app for about 3 years. I liked the granularity of the data reporting for our shop which uses the Recharge shopping cart, but the insights weren't that valuable over and above what GA gave us. The pricing model irks me - after using it for 3 years we hit a threshold where we were doing enough transactions and the cost would more than double with no added benefit. smaller, incremental price rises would have been a lot more tolerable. That in itself was annoying, but I was also getting 2-3 reminders a day about upgrading. Additionally, while I was in this upgrade now automated-spam-flow, Littledata used several of our product images and name in a social media promotion, indicating we endorsed them... without our approval or even bothering to engage us. When I asked customer service about it, I was initially ignored. I made a comment on their instragram post so they deleted the post immediately, but continued to use our images for the following 4 days on LinkedIn, removing the copy reference and link to our business. It was all a bit of a storm in a team cup really - all I wanted was for a human to talk to me and ask if it was OK to use our images. Instead, they were dismissive and sneaky. The whole episode presented them as a company who don't care about its customers. TLDR: Product is OK. Pricing is punishing Company values don't match mine.