Reviews (49)

Overall rating
4.4
Counts per rating level
  • 80% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
February 8, 2026

Wojtek was very very helpful - 10/10 for me. Quick response and straight answers

Test & Tag Training
Australia
Over 1 year using the app
Text replied February 17, 2026

Thank you so much for the great feedback! I’m really glad to hear that Wojtek was able to help quickly and provide clear answers - I’ll be sure to pass this on to him!

~Milosz / LiveChat

December 12, 2025

Great app. Wojtek was very helpful!!

Hiccups Children's Boutique
United States
13 days using the app
Text replied December 17, 2025

Thank you for your review! We’re glad to hear that Wojtek was helpful - he’s truly our support superstar :-)

~Milosz / LiveChat

October 1, 2025

Michael provided quick and informative responses to help us get LiveChat working well with our store in coordination with ChatBot.

G-Form.com
United States
Over 2 years using the app
May 27, 2025

LiveChat is a positive addition to our eCommerce store, helping with maximising sales and customer satisfaction. The support provided by LiveChat to backup their product has been exceptional.

UpDown Desk
Australia
About 4 years using the app
April 1, 2025

Great customer service! Our agent Darek was so patient with us and tried his best to come up with a solution to our log in problem. 5 over 5 stars!!

Norka Living
Canada
22 days using the app
March 26, 2025

Fantastic customer service. Professional and friendly.

anax USA
United States
About 1 month using the app
March 14, 2025

Very helpful and got us set up wit a trial extension as were are switching to LiveChat from Gorgias

Trail Icon
United States
5 months using the app
January 31, 2025

Seamus was a huge help! We were having some issues with some features on LiveChat and he took so much time to help me figure out what was causing it. He gave me step by step instructions on different troubleshooting options until we finally found the issue. It ended up being a quick and easy fix!! Everything is working the way it should now! Thank you again for your help!

Flooring 4 Less Online
United States
Over 3 years using the app
November 28, 2024

Awesome App with powerful features. Worth the price!
Shout out to Dawid who gave me the answers I needed !

Store Supplies
United States
About 1 year using the app
June 18, 2024

It was all good until i want to cancel which i couldn't find how to cancel the subscription after 30 mins...

幸福計劃
Singapore
6 months using the app
Text replied June 19, 2024

We're glad to hear that you found it beneficial and had positive experiences up until recently. We're sorry that the cancelation process wasn't clearer and caused you some frustration. As with all Shopify apps, uninstalling the app from your Shopify dashboard will automatically cancel your subscription.

We have sent you a follow-up email to ensure everything is resolved and to provide further assistance. Please check your inbox at your earliest convenience

We hope you'll remember the positive aspects of your time with our app.