Reviews (81)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
August 26, 2024

To be honest, at first I was a little skeptical. But LiveRecover has been an absolute game-changer for CUTS Clothing. Since integrating it into our Shopify store, we’ve seen a significant impact on our revenue. Over the past few months, LiveRecover has helped us recover over $100K in abandoned cart sales—sales that would have otherwise slipped through the cracks. The human touch they add to the recovery process makes a huge difference; customers appreciate the personal interaction and it’s reflected in our conversion rates.

The setup was incredibly straightforward, taking just minutes to get everything running smoothly. What’s even better is how well the app scales as our brand continues to grow. Whether you’re just starting out or scaling up, LiveRecover is a must-have tool to maximize your revenue. Highly recommend!

Cuts
United States
About 1 month using the app
July 15, 2024

I have used Live Recover for both of my 7 figure brands for nearly 4 years and my experience has been phenomenal, from the easy user interface, the customer support and of course.... the results.

My favorite part about Live Recover is the ability for brands to use the it at ANY size and have the program grow with them. I started using LiveRecover at 6 figures and have continued to do so at 7 and 8 figures.

Just do it, you won't regret it.

S-FORCE™
United States
About 1 year using the app
November 28, 2023

LiveRecover has been fantastic! We immediately noticed a difference in our returns, and love how easy and straightforward they make setup. Something we wish we found earlier.

The Vapor Shoppe
United States
3 minutes using the app
September 3, 2021

Easy to set up, and you see results right away. We were nervous about having outside agents texting with our customers, but they give you a section where you can write notes and explain how to address common questions, and the agents generally do a good job referencing this and providing good info. There's A/B testing options and more data you can drill into if you want to explore types of offers. Definitely worth giving a try if you have been curious about SMS abandoned carts!

LuminAID
United States
5 months using the app
April 19, 2021

Really helpful. They recovered sales intelligently. My customers know they’re talking to a real person and not a bot.

The Meatery
United States
2 days using the app
January 25, 2021

This app is awesome! The agents do a really good job with due diligence to help customers and the experience is 10/10 so far! This is a NO BRAINER for decreasing cart abandonment.

Del Rio Vineyards
United States
About 20 hours using the app
March 9, 2021

I had a lot of abandoned cart issues and wanted to integrate an app that could help we with that. Within a day LiveRecover recovered a large abandoned order and consistently recoveres them for my shop! The live agent chats with my customers is great! All my customers seem to be happy to receive a text and are grateful for the discount offer!

PLANTITA & CO
Canada
28 days using the app
January 14, 2021

I was SHOCKED at how many abandoned carts were recovered thanks to LiveRecover. I can't recommend this product enough to store owners, especially those with high traffic and lower conversion rates. LiveRecover brings you FREE revenue that you would've otherwise lost.

Ready Set Judy
United States
6 months using the app
Edited January 29, 2021

We just started using this app and it's already recovered a bunch of sales for us! super happy. easy setup. will continue to use!

DunderSplifflin
United States
8 days using the app
February 27, 2021

Love LiveRecover! Set it and forget it.... until you see those orders come in! What I really love is when customers respond to the texts a real-human answers back. No bots!

Bippy
United States
7 months using the app