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Charged after deleting app. Poor customer service experience. Low transparency regarding charges. LiveRecover appears to be attributing more conversions to themselves than is appropriate.
Hi there,
Thanks for taking the time to leave us some feedback! We take all of our customers' opinions seriously and are always working to improve the experience.
We've reached out to your email to assist with resolving any incorrect charges and hope we can help settle this for you soon.
Thank you!
LiveRecover Team
Got my first recovered sale within minutes of installing! The process and installation are very easy and create a meaningful flow of additional business - people who would have otherwise walked away. Thumbs up.
We’ve been using LR on our site for about 2 years. It’s a simple solution to ensure a real person is handling your abandoned carts and has gained us thousands of dollars in what would otherwise be lost revenue. Highly recommend.
We have this used this app for years and love it. We believe this team to constantly be submersed in the abandonment space and be leading in innovation and work flow. We appreciate all the extra sales! - Resolution resolutioncolo.com
I use LiveRecover for both of my DTC brands and the recovery rate is absolutely insane. Live Recover has been able to recover 28%-30% of our abandoned carts every month. It is an absolutely must have if you’re serious about your business.
This app is a must have. The messages seem personal (hint: cause they are) and our abandonment flow has only improved since installing. If you’re looking to up your post purchase game, I highly recommend starting with LiveRecover to do so.
Excellent service and very effective app for recovering checkout abandonment buyers. For the past 30 days our recovery rate is 19.3% and LiveRecover has helped us generate thousands of dollars of additional sales. I recommend trying them.
LiveRecover is my favorite app in the Shopify ecosystem. Affordable pricing, and incredible results. We recover an incredible amount of abandoned carts and it makes a big difference. They also have a very strong team that we're lucky to work with!
I recommend LiveRecover to anyone with a Shopify store, a growing brand, or even just an entrepreneurial spark. It’s one of the easiest wins for boosting revenue and customer connection. Do yourself a favor and get LiveRecover!!!
Great results so far, and super easy to use
