Reviews (167)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants describe this as a high‑quality, AI‑driven translation tool that delivers accurate, near‑native, e‑commerce‑focused translations across entire stores in minutes. They like the clean, intuitive interface, lightweight performance, and support for complex content and third‑party builders. Many report better multilingual SEO and faster global expansion. Pricing based on actual usage is seen as cost‑effective, and support is frequently praised as fast, friendly, and proactive.
Refine
-
By rating
This translation app works great. I installed it today and had some questions and a problem in my theme and Lewis helped me really really well. The service and help is amazing! I tried other translator apps and was not satisfied, but I can absolutely recommend Locales ai GPT4!
Thank you so much, Kitty! 🌟 We’re thrilled to hear that you’re happy with Locales.ai and that we could help resolve your theme issue quickly! Providing top-notch support is a priority for us, and it means a lot to know that you had a great experience. 😊
It’s also wonderful to hear that Locales.ai stands out compared to other translation apps! We’re committed to using the latest GPT-4 technology to deliver accurate, high-quality translations while ensuring a seamless user experience.
If you ever have more questions or need assistance, we’re always here to help. Wishing you all the best with your store! 🚀✨
Locales.ai team
I had an outstanding experience with the Locales AI team! From start to finish, their support was professional, efficient, and incredibly helpful. A special thanks to Lewis and Nico for their dedication and expertise in ensuring everything ran smoothly. They quickly resolved any issues, provided clear communication, and made the entire process seamless. I highly recommend their services to anyone looking for reliable and top-quality translations and support!
Thank you so much, IBU Jewels! 🌟
We truly appreciate your kind words and your trust in Locales.ai. It was our pleasure to assist you, and we’re thrilled to hear that you had a smooth experience with our service. A big thank you from Lewis, Nico, and the entire team! 💙
At Locales.ai, we are committed to leveraging the latest Large Language Models (currently GPT-4o) to make your translations even more accurate and natural. If you ever need further support or have any feedback, we’re always here to help.
Wishing you continued success with your store! 🚀✨
I had an excellent experience with Lewis and the team.
We run 2 stores with them, and everything works as expected, fast and easy.
Highly recommend their services!
Thank you so much for your kind words and glowing review! We’re thrilled to hear that you’ve had an excellent experience with Locales.ai and that everything is running smoothly across your two stores. Providing fast, reliable, and easy-to-use services is always our goal, and your recommendation means the world to us.
If you ever need any assistance or have more feedback to share, please don’t hesitate to reach out. We’re here to support you every step of the way!
Wishing you continued success with your two stores!
Best regards,
Lewis and the Locales.ai Team
I've been using Locales.ai for a year, and it has been fantastic. They always get back to me with the solution almost immediately.
Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with our support. It was a pleasure assisting you, and we’re glad we could help resolve your issues.
If you ever need further assistance or have any questions, please don’t hesitate to reach out. We’re always here to help!
Best regards,
Lewis and Sophia
Great service and great product. The interface is easy to use, there's no impact on site speed and most of all the outcome is amazing! thank you team!
We’re delighted to hear that you’re enjoying Locales.ai and finding the interface easy to use. We are happy to support your needs for switcher, geolocation, and product translation. Most importantly, we’re glad the outcomes are meeting your expectations!
As you mentioned, there’s no impact on site speed. Once the translations are completed, they are published directly to your store as permanent native assets, ensuring smooth performance without affecting site speed.
If you ever need further assistance or have any questions, feel free to reach out. We are always here to help.
Best regards,
Lewis
I have had a great experience using Locales.ai and when I've had questions on the chat support, they were answered fast and professionally . The customer support is 10/10 in my opinion because they really take the time to look into things.
We are thrilled to hear about your positive experience with Locales.ai! It’s incredibly fulfilling to help entrepreneurs like you navigate new markets by providing accurate and efficient translations empowered by GPT-4. We are delighted to have assisted you in resolving coding translation issues and in managing your Shopify translatable assets more effectively.
Thank you for recognizing our efforts and for your wonderful feedback on our customer support. We look forward to continuing to support your business journey.
Best regards,
Lewis
Awesome support! Nothing to complain about, the app works like a charm and we can enter new markets in a day!
We’re thrilled to hear that Locales.ai is helping you enter new markets quickly and accurately. Supporting your growth and ensuring the best translation quality are our top priorities, and we’re delighted to see you succeed. If you ever need further assistance, please don’t hesitate to reach out—we’re always here to help! 🚀🌐
Best regards,
Lewis
Stay away from Locales.ai. Absolutely unacceptable experience.
I strongly advise anyone considering Locales.ai to stay as far away as possible. We have spent over $15K USD on translations using this app, and the result has been nothing short of disastrous. There are huge, obvious bugs that cause product pages to appear half translated in one language and half in another. This is not a minor issue — it completely breaks the user experience and makes a professional e-commerce site look amateurish...
What’s even worse is the total inefficiency in handling problems. These issues have been reported weeks ago, multiple times, and to this day they are still unresolved. No clear answers, no timelines, no ownership.
Customer support is practically nonexistent. Responses are slow, vague, or simply stop altogether. For a paid tool at this price point, this level of support is frankly unacceptable.
To be clear:
Massive translation bugs
Broken multilingual product pages
Weeks of waiting with no resolution
No real customer support
Money spent with zero accountability
This is one of the worst experiences we’ve had. The app is unreliable, the support is missing, and the overall product quality is extremely poor.
Avoid Locales.ai. A complete waste of time and money.
Zbyt drogo, płacisz za subskrypcje, a nie jesteś w stanie przetłumaczyć na 5 języków, bo chcą żebyś dokupił kredytów.
This app is a game-changer! It even helped me translate product metafields and some parts of Liquid code I had in my theme. The support is super professional, I recommend it!
