Locksmith

Locksmith

Reviews (306)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an easy, intuitive way to control access without custom coding. It’s used to hide prices, run retail and wholesale from one store, gate VIP/member/staff content, and create secret or password‑protected products. Flexible rules (tags, login, IP, geo, etc.) enable tailored experiences and new revenue streams. Many call it reliable over years of use and praise fast, hands‑on support and fair “pay what feels good” pricing.

May 25, 2016

This app has been great, but more importantly, the support that goes with this app is AMAZING. They've been able to direct me along when I'm so new at shopify, and was able to help me solve my issues very easily, with extra buttons & service on their app. Highly recommend using this app!

Gorilla Board Holder
Canada
3 months using the app
August 26, 2020

I love this app! It works just as it's supposed to (hides products that I don't want available on my store page) without negatively affecting my SEO. The guys at this company are very friendly and professional, helping me to get the app to work just how I'd like it to. Would highly recommend!

NuVision Health Center
United States
11 months using the app
April 6, 2019

It does what it says. Locksmith has definitely played a huge role on my website to hide price tag unless customer has logged in which is an impt feature. Customer support is absolutely fantastic. Very responsive and helpful. One of the best customer service I have received from Shopify. Thanks alot.

BareSkin Elements
Singapore
6 days using the app
Edited January 27, 2021

Easy to use. Clean, nice-to-use interface that makes me enjoy doing my job. Extremely clear documentation with well-written tutorials. Doesn't slow down my website speed at all and gets the job done quickly. Super amazing and friendly customer support team. And all at a reasonable price. Thanks, Locksmith!

Maxilite Lighting
Canada
16 days using the app
April 8, 2016

It is such a pleasure to use an app with the confidence of knowing help is provided when needed. Isaac is very quick to respond. When I told him his app was used by a Canadian Charity he proved to be most supportive. It warms the heart to see a for-profit support a not-for-profit.

Bravo et merci Isaac!

The Review
Canada
4 months using the app
June 3, 2016

Great app, works just like it says. Even better though is the unwavering support. Isaac has never let me down and continues to go above and beyond to get my shop working again – just an all-round great guy. If you're thinking about getting the app, stop thinking about it and get it, you'll be glad you did!!

Yipper Snappers
United States
About 1 year using the app
Edited September 9, 2020

An excellent app, backed up by top notch customer service. The locks are easy to set up and if you've got an issue it gets resolved by a human being extremely quickly (even, in our experience, if that issue isn't really Locksmiths remit - eg CSS edits). Unbeatable value and a pleasure to deal with the team.

MZB Services
Austria
About 2 months using the app
Lightward replied September 9, 2020

:D :D I'm really happy to hear all of this. I'm delighted that Locksmith's served you so well, and that you've gotten what you need from our support crew, while enjoying those exchanges! :) Thanks for sharing, and for adding your energy to the process – it's good to have you here. :)

All the best,

-Isaac

Edited March 23, 2020

I have used locksmith years. It does exactly what I want it to do and when I have different ideas and need to implement more locks, the team at Locksmith are beyond helpful, beyond wonderful. Most stores need this app. Once you have the app, there is always, always something that locksmith can do for your site.

Ohmyjewelry.com
United States
Almost 3 years using the app
October 2, 2021

Let me ask a simple question.. you run into an issue during a client implementation, need support and reach out hoping the app developers respond. Well - my response was received within a day - highly detailed, highly accurate, and immediately functional. This is what you can expect from this great company! Hats off

SantaBarbaraNutrients
United States
7 months using the app
September 10, 2019

Locksmith is an Amazing App and does so much in one tidy place. It's allowing me to control the number of products purchased for security reasons and I have many other projects like a wholesale part of the site that Locksmith will certainly cater for!
Also, the guys at Locksmith really care and that's the icing on the cake!

Simply Antivirus
United Kingdom
6 months using the app