Locksmith

Locksmith

Reviews (306)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an easy, intuitive way to control access without custom coding. It’s used to hide prices, run retail and wholesale from one store, gate VIP/member/staff content, and create secret or password‑protected products. Flexible rules (tags, login, IP, geo, etc.) enable tailored experiences and new revenue streams. Many call it reliable over years of use and praise fast, hands‑on support and fair “pay what feels good” pricing.

June 20, 2023

I can't recommend this app enough; easy to set up and works perfectly to lock certain aspects of your website. I needed a specific button locked on each of my products that only subscription members can access, and Erica from the Locksmith team has kindly helped me set this up and added extra coding where needed. Erica was very attentive and answered all my queries (and there were a lot). I couldn't recommend this app enough :) Thanks again!

DESIGNBYDAZE
United Kingdom
24 days using the app
August 27, 2016

We don't need to use Locksmith a lot but when we do, I wish every Shopify app was like it:

* Straightforward: does exactly what it says it does
* Powerful: a lot of options to fit our needs
* Easy to use: all controls are essentially available from 1, maybe 2 windows
* Simple install and uninstall, if necessary. No more paying someone or spending hours cleaning up code on your own
* Support is fast, knowledgeable, and cooperative

Perfect. Thank you.

The Undress
United States
About 1 year using the app
Edited April 30, 2021

Locksmith does exactly what I was looking for: password-protect certain parts of our website for our paying supporters. It's simple and straightforward, yet also powerful in terms of the different rules you can set up for each protected page. I respect their company values and am leaving a review because of that. One request I have is to allow for more customization of the password page so we can make it look more like our store's design. Thank you for your great work.

Mimochai
United States
21 days using the app
May 25, 2016

Highly recommended! We had a few issues getting things tweaked the way we wanted them to be and Isaac was right there to help us out including adding some extra code for us when the theme wasn't working the way we wanted it too. He was also very patient with us as we learned how to do the locks properly although it is very easy to do once we got the hang of it. Isaac really went above and beyond to make sure his app did what we needed it to do. Great service and great people!

Pandemonium Millinery
United States
14 days using the app
May 3, 2021

This app allowed me to bring membership-style functionality to my Shopify store...restricting certain collections and products to "All Access Pass" customers. Ken and the Locksmith Team went above and beyond to answer every question in a timely and helpful fashion, and also helped me troubleshoot various situations until I had my locks working exactly right. The locks are easy to turn on/off and apply to a wide range of situations, and I couldn't recommend this app more for creating member areas!

The Organization Toolbox
United States
26 days using the app
September 8, 2015

Where do we begin? 2 weeks ago we had no idea of how we were going to handle Single Use Passcodes for a limited onsale we had, then after installing the APP and working with Isaac we had exactly what we wanted live and ready to go with minimal problems.

Any issues we had, Isaac (who happens to be one of the best customer service assistants atop his already large skillset) was able to sort them out and fine tune it to exactly what we were after.

This app comes HIGHLY recommended. It's awesome!

24hundred Store
Australia
9 days using the app
April 30, 2016

Locksmith is a great app our Wholesale Business. It allows us to restrict the visibility of our product range to account holders only. This app is invaluable to our business model!

Also, the level of customer service from Isaac is amazing! Friendly and quick responses, and he even went out of his way to resolve an issue which has been causing me a lot of headache!

At the very least, trial this app if it sounds like something you might find useful but I'm pretty sure you'll end up subscribing! ;)

Air Distribution
United Kingdom
16 days using the app
March 10, 2023

We have been using both Mechanic and Locksmith since 2020 and don't plan on stopping anytime soon. Both of these apps play vital roles in our operations.

Locksmith does what it is designed to do. Easy to setup on the backend and the frontend updates smoothly.

The pricing philosophy is one of the best ever. The team truly looks at your usage and gives you a fair price point that you both agree with.

Support is best in class, hands down. Isaac and the team deserve all the 5 stars. Great team and great apps!

iGel Beauty
United States
About 2 years using the app
Edited August 24, 2020

I've been using Locksmith for at least 3+ years and it is a ROCK SOLID solution! It gives us the effortless capability to password protect tutorial pages of our site, and even a protection at the front end. I love that it offers many different kinds of locks - and combinations.

The service from the developer has been exceptional. Same day response every time - caring service with step by step solutions from Jed the last time.
Locksmith is a five star very elegant solution, flawlessly executed - I give it my highest recommendation.

The SvenPad® Supreme: Discover Your Perfect Force
United States
About 3 years using the app
August 17, 2017

This app works really well. I checked out a few and this one has the best options for our needs. I love that I can have specific pages locked but not the whole site. And when I had trouble figuring that out - the customer service was quick, friendly and helpful. If you need to lock your site - choose this app!

(Something we didn't need but I saw in the help section - You can have nav items switch for a locked site vs unlocked - i.e. wholesale vs retail see different navigation!! Filing this information away for the next site I build)

Whsljao
United States
About 1 month using the app