Locksmith
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (306)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants describe this as an easy, intuitive way to control access without custom coding. It’s used to hide prices, run retail and wholesale from one store, gate VIP/member/staff content, and create secret or password‑protected products. Flexible rules (tags, login, IP, geo, etc.) enable tailored experiences and new revenue streams. Many call it reliable over years of use and praise fast, hands‑on support and fair “pay what feels good” pricing.
Refine
-
By rating
First of all the app is great for restricting access to certain pages - great for a digital products members area like ours. It takes a bit of setting up and getting used to but it's the best thing out there for sure!
Secondly, you will not find a more helpful person on Shopify than the developer Isaac. We needed lots of unusual things set up for our Locksmith and Isaac worked many evenings and weekends to help us! This guy is gold! He went way over and above what most other people would.
If you need an app to lock pages, this is the app for you!!!
At first I thought of this just being a very simple app. And man did it blow my mind away. The developers helped me whenever i needed them. I used this app to lock a wholesale section of my store and only wanted certain accounts to be able to see those products and prices. This app has saved me $40 per month. I was initially going to use a wholesale app, but this app did a better job and it didn't need me to mess around with the coding. It was fast, simple and perfect for me. I would recommend this to any one wanting to hide products from certain customers.
So, after we were scrambling to implement an idea we came up with, which was to close off a section of the website to paid members only and trying many Shopify apps to achieve this, we stumbled across Locksmith and voila! Very easy to set up even for someone who is not computer savvy like myself. I did have a few questions for the creators and they answered promptly and accurately. The only complaint I have is that I believe it to be pricey, but I know developers have to eat too! (It says $9 a month but it ended up being $29.) It's ok, saved me an absolute pain.
I used this app to set up wholesale products and collections that I did not want retail customers to see. It worked beautifully! Additionally, this app allows the use of negative locks. I used this feature to block wholesale customers from seeing standard retail products.
Because of how the app is made, all this took just a few minutes. Additionally, the support available is great! I have only needed to reach out once or twice, but I always got a quick and friendly response.
I highly recommend this app to anyone who wants to control access and visibility on their store!
Terrific app that exactly achieved what we were looking for our wellness store, and at a more than reasonable price. The Locksmith team was thorough and responsive, helping us to install and configure the app. After several rounds of back and forth we have it up and running and we are beyond excited. Thanks team! -- Update 6/23/22:
The app and support continue to amaze me. Recently, the team was incredibly responsive and helpful as we built out a new theme and integrated with the Boost Commerce Product Filter & Search app. Special shout out to Jed/Erica! Thanks for your ongoing support, looking forward to continue working with you all!
edit: this is on our must-have list, the price is perfect and it is very powerful.
want to hide all of your perishables from non-local customers? it can do
want to make copies of your products with lower pricing for some? can do
want to lock pages collections, and even hide products? can do
5 stars on excellent support and customer service, Isaac was very help at every step, from help with liquid rules to adjusting the app on our site to fix bugs, very prompt, professional, and worth it
as for what the app can do, it's amazing in itself, everything listed as promised is delivered, if you need a "vip" section you need this app
Works well with lots of options for different scenarios. Can be complex to set up but if you have a question, a real person will respond to you very quickly with good advice. It's expensive considering that basic locking features should come with every Shopify plan, in my opinion. The search tool to start a new lock can be very slow, to the point where it freezes completely. Apparently this is a problem on Shopify's end, but I wish that there was a way to filter before beginning a search; such as, search only products (or collections) for the term ___. I also wish you could lock tags. All that said, we've been using the app for over a year now with no problems.
So, I haven't actually finished fully integrating the app into my store, however, from what I can tell, the potential of what this app can do is far beyond the competition. I contacted the support team and Tristan gave me the most intelligent and effortful guidance. The only downside of this situation is my limited tech IQ. Anyone with a decent enough tech background would be off to the races with this app. I can write another review once I see this through and make my full attempt at integrating this app, but if there's one thing I appreciate it's intelligence, and the team at Locksmith seem to have it in spades. I probably need to look at their stock options.
I love this app so much. I do a lot of fundraisers but customers like to see what their listings will look like before the fundraiser starts. This allows me to lock all their products so only they can see them until the fundraiser starts. I also use this for specific customers who get a discounted rate on their own merch so their employees can order directly through me but get the discounted rate. Recently I had an issue where I wanted to lock my NSFW items so that people had to verify their age before viewing. (I do school fundraisers so this is important to me.) I reached out and Tristan helped me make sure it was set up correctly and working. Very fast, friendly replies. This is such a great app!
This App is brilliant! I have an online education based store that delivers digital goods online. I needed to keep my content on my store to keep the material as secure as possible. After looking at other LMS (Learning Managment Solutions/software) I stumbled across Locksmith. Instead of paying $699 a month to set my backend content delivery up, I was able to create it and customize all myself in Shopify and protect it with Locksmith. Best part is I set up the settings and Locksmith does all the hard work. Everything is automated for me and the customer doesn't have to remember anything except to login to my shopify store and acess their content. Oh and Isaac the app developer? Super cool, super helpful!