Reviews (791)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this subscription platform as intuitive for both admins and customers, with a polished portal that reduces support tickets. Many report lower churn, higher retention and LTV, and subscriber growth driven by optimized cancellation flows, rewards, and failed payment recovery. They value robust analytics, customization, and seamless migrations from other apps. Support is frequently praised as fast, proactive, and strategic, with advice that measurably improves performance.
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Just onboarded with Loop and it’s been a really smooth experience so far. The migration was handled well, the platform is intuitive, and it already feels like a step up from what we were using before. Excited to keep building with it.
We had some minor issues with the application because part of our website is built with custom code. However, the support team resolved the problem very quickly, and their tech team adapted everything to our code so it could function properly. Amazing!
Very easy to use and if you have any questions the team (Neha) is great and really responsive :-)
Support was exceptionally awesome, especially Kashish!
Loop Subscription's support team is fantastic! They were quick to respond and resolved my issue without any hassle. Highly recommend. Great service all around.
We've been using Loop Subscriptions for our curated monthly beer club box. Onboarding was smooth and straightforward, and the platform has given our customers a noticeably better user experience compared to our previous subscription solution. The ongoing support has also been excellent. Would recommend
Loop has been a great addition to our company. The app runs smoothly and they're always releasing exciting features. Our CSM is really on point when it comes to understanding business needs and coming up with solutions and/or new features to account for emerging use cases. I highly recommend them.
Amazing platform and an amazing team, so helpful and very responsive!
Support (Ashwen) is very helpful! I had a few issues and he helped me right away
Loop is one of the best tools I've seen to manage subscriptions and the customer portal. It's easy to navigate, with a lot of options, and the reporting is great. Also, great support from their team!
