Reviews (791)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this subscription platform as intuitive for both admins and customers, with a polished portal that reduces support tickets. Many report lower churn, higher retention and LTV, and subscriber growth driven by optimized cancellation flows, rewards, and failed payment recovery. They value robust analytics, customization, and seamless migrations from other apps. Support is frequently praised as fast, proactive, and strategic, with advice that measurably improves performance.
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We are so happy we made the switch to Loop! Their team has gone above and beyond to help us get everything set up and installed, and is always available whenever we need help. We switched from another subscription platform, and Loop is much easier to use and has a ton of great features that have helped our subscription growth and retention!
We’re so glad to hear the switch to Loop has been a win for your team! It’s great that the setup, features, and support have all contributed to your growth—excited to keep powering your success!
- Loop team
We came to Loop after using Yotpo. Loop has been incredibly attentive, they have a slick program and they are always quick to respond to any question or problem. Their app is very user-friendly, they have plenty of useful tools and amazing depth of analytics. We have loved working with Loop.
Thank you for the amazing feedback! We’re thrilled Loop has been a smooth upgrade and that you’re enjoying the tools, analytics, and support—excited to keep growing together!
- Loop team
Loop enabled us to launch subscriptions in our Shopify store with zero friction. The onboarding was well structured and fast. The Loop team is friendly and responsive. From our perspective, setting up plans is very intuitive, and our customers can start, pause, or modify subscriptions effortlessly in their portal. The Loop app is stable and genuinly rich in features. All the features work as promised. Documentation is clear, and the UI makes operations simple. Overall, we’re very happy and confidently recommend Loop to brands going into recurring revenue.
Thank you so much for the fantastic feedback! It’s great to know that our features, support, and documentation helped you get up and running quickly. Your recommendation means a lot to us — we’re here to continue supporting your success! 🙌
- Loop team
We came to Loop after using Appstle and Recharge, while also considering Skio. Loop offers the same functionality as Skio but at a much better price both monthly and per transaction. After nearly a year, our experience has been amazing — the team is responsive, integration is seamless, and our site has never broken (unlike with Appstle).
I’ve already referred two people, and Loop has helped us scale our subscription program thanks to intuitive cancellation flows and gift options. Easy 10/10.
Thank you so much for the amazing feedback and for referring others to Loop! We’re thrilled to hear that Loop has helped you scale your subscription program and provided a seamless experience. Your kind words about our team, functionality, and support truly mean a lot to us. We’re here to keep supporting your growth! 🙌
- Loop team
Working with Loop has been an absolute joy. Their team is incredibly meticulous, paying close attention to every detail, and their thorough approach has made a real impact on our business. They’ve gone above and beyond to ensure that everything runs smoothly, and their support has been invaluable. Loop has not only made processes easier for us but has also been a true partner in helping us grow. Highly recommend their subscription service to any business looking for reliable and thoughtful support.
We are thrilled to hear your feedback! We’re beyond thrilled to hear that our team has made such a positive impact on your business. It’s been a true pleasure working with you, and we’re excited to continue supporting your growth every step of the way!
- Loop team
Great app and wonderful support! We've grown subscriptions 30% in the ~7 months we've been working with Loop, and we're only accelerating.
That’s fantastic to hear! A 30% growth in subscriptions is an amazing result, and we’re thrilled to be part of your journey. We’re excited to see even more success as you continue to grow with Loop!
- Loop team
We are using LOOP for past few months. Our subscribers have increased by 200+%. Their support is amazing. Always available and happy to help. Just would like to have some flexibility to improve design for customer portal and move widgets around.
Overall, highly recommended!
That’s incredible to hear – a 200+% increase in subscribers is amazing! We’re so glad that you’re happy with our support. Thanks for your valuable feedback on the customer portal design – we’ll definitely keep that in mind as we continue to improve. Highly appreciate your recommendation!
- Loop team
Excellent experience with Loop. We seamlessly migrated our subscribers and we have a lot of features to use to retain our customers. Happy with the change!
We’re so glad to hear that your migration went smoothly and that you’re happy with the features Loop offers! Retaining customers is key, and we’re excited to see the positive impact on your business.
- Loop team
We migrated over to Loop from a very subpar subscription management platform. We went through the process and looked at all the big players in the space and landed on Loop - and we've been thankful since that day. Easy migration, actual analytics in the platform that you can make real business decisions off of, and the support is top tier (shoutout to Aayush for being there for my every question and guiding me on the new features!!).
They aren't just resting on their current offerings either; they are constantly releasing updates, upgrades, and net-new ways to manage your subscriptions. They are laser-focused on reducing churn, dunning, and increasing LTV by providing you with the exact data and tools required.
Thank you for the great review! We’re thrilled to hear your migration to Loop was smooth, and that our platform and support have made a real impact. A special thanks to Aayush for his guidance! We’re excited to continue helping you reduce churn and increase LTV with our constant updates and tools.
- Loop team
We've been using Loop Subscriptions for some time now and it's been a game-changer for our store. The app is incredibly well-built, with a clean, intuitive interface that makes managing subscription products effortless.
What really stands out is the flexibility. The customer portal is sleek and user-friendly, which has significantly reduced support requests.
Support from the Loop team has also been exceptional – fast, knowledgeable, and genuinely helpful whenever we've had a question or request.
Highly recommended if you're looking for a robust, scalable subscription solution on Shopify.
Thank you for the fantastic review! We’re thrilled to hear that Loop has been a game-changer for your store and that our customer portal and support have made a positive impact. We truly appreciate your recommendation and look forward to continuing to support your success!
- Loop team
