Reviews (794)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants describe this as a strong subscription platform with excellent onboarding and “next level” support. Migrations from other tools are called seamless, with careful planning and post‑launch hypercare. The app is intuitive, reduces support tickets via self‑service portals, and focuses on retention with flexible cancellation, rewards, and failed payment recovery. Merchants also praise flexible configuration, solid analytics, and reliable performance at scale, often highly recommending it despite premium pricing.
Refine
-
By rating
I would recommend Loop to every Shopify user with a subscription based model product. Great customer service, great conversions, all around I'm very pleased with Loop.
We’re so glad to hear that Loop has been a great fit for your subscription-based model! It’s fantastic that our customer service and conversion rates have helped you achieve success. Your recommendation means a lot to us, and we’re here to support you as you continue to grow!
- Loop Team
Loop has worked the best for our subscriptions! It's easy to use on backend and frontend. The customization and customer support really sold us on switching over!
We’re thrilled to hear that Loop has been the perfect fit for your subscriptions! It’s fantastic that the ease of use, customization, and our customer support made the switch worthwhile. We’re here to support you every step of the way as you continue to grow!😁
- Loop Team
Loop subscriptions is a wonderful tool that is helping streamline our business. Setup is easy and their customer service is quick to respond and always answers our questions in a satisfactory manner. I have only good things to say about them and highly recommend this app to everyone!
We’re so glad to hear that Loop is helping streamline your business and that our customer service has met your expectations! It’s fantastic to know that the setup was easy and that we’ve been able to assist you promptly. Your recommendation means a lot to us, and we’re always here to support you moving forward!
- Loop Team
Customer service team are always happy to help. Lots to set up but always on hand if needed.
Happy so far.
It’s great to hear that you’re happy with the support and that our team has been there when needed! We understand that setup can take some time, but we’re always here to assist you every step of the way. We’re excited to continue supporting your success!
- Loop Team
Does just what it needs to do, glitch-free.
Always responsive, friendly and helpful customer service.
It’s great to hear that Loop is running glitch-free and meeting your needs! We’re glad our responsive and friendly customer service has been able to assist you effectively. We’re always here to help whenever you need us!🙏
- Team Loop
Loop is a great subscription hosting application, with an excellent and responsive support team. Their customer portal is easy to use and cuts down on our customer services support workload.
It’s fantastic to hear that Loop is meeting your subscription hosting needs so well! We’re glad the customer portal is making things easier for both you and your support team. Our responsive support team will always be here whenever you need assistance!
- Team Loop
Has been good so far and have had great support when need it
We’re glad to hear that things have been going well and that our support has been helpful when needed. We’re always here to assist you whenever you need us!
- Loop Team
We switched from Recharge and are so much happier. Easy to use, great customer service team. Highly recommend!
We’re so glad to hear that your switch to Loop has been a positive experience! It’s fantastic that you’re enjoying the ease of use and our customer service. Thank you for the high recommendation—we’re excited to continue supporting your subscription needs!
- Loop Team
Excellent Customer Service!
Support, specifically Parvesh, was very helpful. He guided us through the transition from the old theme to the new one. Solid support.Thank you so much for your help!
Parvesh will be delighted to hear your positive feedback! It’s wonderful that his support made your theme transition seamless. Your satisfaction means a lot to us, and we’re always ready to assist with any future needs!
- Loop Team
Support team really goes above and beyond, Shivam handles and walks you through everything to maximise preformance. Highly recomended
We’re so glad to hear that Shivam has been able to provide such excellent support and help you maximize performance! Your high recommendation means a lot to us. We’re always here to continue supporting your success!😊
- Loop Team
