Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (9,861)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a high-impact reviews and UGC tool that boosts trust and conversions, with many calling it essential. They highlight strong photo/video reviews, clean customizable widgets, and reliable email flows with discounts that drive more reviews and repeat purchases. Merchants like easy setup, smooth Shopify integration, bulk review import, and structured data. Support is frequently praised as fast, proactive, and effective, even for complex technical fixes.

September 23, 2026

Pretty straightforward. I'm just a soap gal trying to live in a tech world, and I'm able to use Loox. Can't get much better than that!

Sudzy Mama
United States
4 months using the app
June 15, 2026

5/5 stars for customer service — thank you so much to Ken S, Izza P, and Rain M for all their help! The user settings could definitely be improved (i.e. being able to change the review and star color schemes and settings per each page, or being able to change the widget color schemes per each page/widget), but the app is fantastic for collecting reviews from customers.

Wölfe Cutlery
United States
About 5 years using the app
August 13, 2026

ja een goede app alleen het vertalen van de revieuws naar een andere taal is niet heel duidelijk

Nordlys Beauty
Netherlands
27 days using the app
August 11, 2026

Domerly was very quick, professional, and helpful. He understood the issue right away and fixed exactly what was needed. Great support and excellent service!

Spicehaus
Israel
Over 1 year using the app
Edited August 4, 2026

Very efficient for collecting reviews and displaying my storefront. This helps build trust on my store.

Nixe Hub
Nigeria
7 days using the app
July 29, 2026

todo ok, pero deberia ser oslo para gente que ha comprado

HOME & DECO INDUSTRIAL
Chile
5 months using the app
July 27, 2026

Easy to use and displays reviews well on the website

Stillen
United Kingdom
About 2 months using the app
July 24, 2026

Mary's customer service is very efficient, appreciated.

DIVINE TIMES by Shopp Java
United States
About 2 months using the app
September 13, 2026

voorlopig geen problemen

nouvomundo.com
Belgium
1 day using the app
August 31, 2026

decent app - WAY too expensive

Lowcountry Littles
United States
Over 2 years using the app