Reviews (69)
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I had a question about upgrading my program and customer service was quick, gave me more details about the program and assisted me with how to make sure it was showing up on my site just like I wanted it to! 10/10!
This app is outstanding! It's very user friendly once you get the hang of it, and you can customize so much to really match your brand.
Customer service is top notch...especially Tarik!!! He deserves a raise! =)
Amazing App, it does exactly what we need. Customers are happy with the ease of collecting and using their points. Customer service is also on point as well. this is the best Loyalty app I've used for Shopify.
we migrated to shopify 2.0 site, but the Bold Loyalty Points + Rewards widget didnt make it over. A little confusion, and a few days later, Deelen was able to get us up and running again. Thank you Deelen for your excellent work!
Setup couldn't have been easier. I had a few questions about the functionality of the starter plan, and it does even more than I thought it would. I started a chat message, and Tony jumped on right away. He was able to answer all of my questions and coordinate a specialist to help look into the details. Within just a couple of minutes, I found a new way to reward my customers. Can't wait to launch, and I can't thank Tony enough!
Bold Loyalty allowed us to create a flexible and really good-looking Loyalty Program for our store, and the support has been top-notch, especially Rajni, who was super knowledgeable and helpful. In fact, all of customer support has been incredible. Thank you!
Hi there! That's very nice to hear, we're so happy we were able to help. If you need anything else you know where we'll be. :) Take care, and thanks for taking the time to leave us a review!
bold loyalty fulfilled my needs to create loyalty points and allocate customer tiers to my store. We have met quite a few problem during the trial and Rony always assist to solve them at the soonest possible. Their customer support is at top notch and would definitely recommend to use.
Hi there. Thanks for sharing your experience! We're very happy to hear that our Loyalty Points app is fulfilling your store's needs, and sincerely apologize with the issues you ran into during your trial. Our support team is always ready to assist with any types of problems so please don't hesitate to reach out if you run into any other issues, or have any questions!
Installed app and it automatically said I have 6,500 active customers! Nope, only 2,000 in the last couple of months. App was adding anyone with an account and including those that had not ordered anything, hardly active!
Also, has limited functionality and I could not do half the things advertised. So many glitches from the start...
Loyalty points not registering at all.
Script on the widget completely messed up and showing as some Cyrillic language.
Does not show in member account page, nor on any products.
Can't add for individual products.
No account activity after purchases, registration or anything.
For this they wanted $499/month from me....!!! Complete money grab
I have been looking high and low for an app like the Loyalty points. As an artist who painted custom portraits, most of my clients are referrals. Being able to reward my customers with a show of appreciation like loyalty points is a great way to show how much I appreciate their referrals.
With all Bold Apps you must really look close at possible issues. Bugs hurt your site and customer experience. You MUST get ALL code removed. They tell you you can just uninstall but issues remain. We have asked twice to have all liquid code removed and both times they said they did. In changing themes wholesale default pricing now shows up. It is crazy. Before registration button was gone with the loyalty app. Don't walk, run from this company. Bad software.
