SC Loyalty Rewards

I LOVE Bold App Products!! This is by far the best loyalty program I have used! My customers are LOVING it, which makes it so worth every penny. They love racking up points so they can spend them in the super easy way that Bold has it setup!! No codes they have to keep track of or enter!! Never going back!

Enough with the nice presentation telling us things work out of the box and you can do it yourself

Apparently Bold is so busy trying to manually install the application on customers sites that they are at least 3 days behind
Just imagine what will happen when you upgrade a theme

Honesty is all we need on the App store

Using Loyalty Points on our web store has driven sales up! It brings customers back and motivates them to place larger orders. We have a special rewards page that has a range of nice goodies that our customers want and can get for free with points. (Not our own products)We have tried another rewards app, but moved to Bold Loyalty Points and is very easy to use. Our customers love it and it works!

UPDATE: A Bold lack of loyalty support!

Hello, Bold! It's time for my yearly rant about your support and dev team. I want to start by saying that your teams' (and CEO) lack of respect for clients is mind-boggling. It's like a never-ending saga that keeps getting worse with time.

You've invested thousands of dollars in this app, yet you've let it down for almost three years now. Your team doesn't provide any updates, and as I've mentioned before, you're not interested in fixing any issues either. The latest addition to a long list of incompetence is that we can't even export our database because of a bug.

To make things worse, we can contact support on chat to ask for a CSV, but more than 24 hours later, we still have nothing. It's like waiting for a bus that never arrives. Reason that, sadly, I have to once again use the review page to shake your booty and (maybe) get support.

Bold's CEO, I'd like to give you some advice: if you're no longer interested in maintaining this app, just shut it down. Looking at your current strategy and investment, it's maybe better for you to focus on one app or connected apps than to have too many and not be able to invest in them properly. As for me, after three years of using your app on all our websites, we'll be phasing out Bold and switching to another app with the same features and more exciting design.

In conclusion, Bold, your lack of loyalty support is disappointing, but it's also becoming a running joke. I hope you can take this feedback seriously and make some improvements before the punchline falls flat.

Very easy setup. Naman was helpful in assisting with a testing question. We haven't deployed yet so I can't speak to that aspect of the program.
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Spoke with Priyanka to understand setting tier rewards for Membership app members based on tags applied to their profiles. Enormously helpful.
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Priyanka was a great help in showing me how to set up a staff account so customer service can handle Loyalty program questions. Thanks again!

We use over half of all BOLD apps for our store and this app has allowed us to exceed our competitor loyalty programs. We are able to offer a loyalty program similar to that of Shoppers Optimum Points where we can offer 2X points days, bonus points and other options which have really helped us increase sales!

The only reason we give this 4 stars is due to the lack of Shopify POS integration at the moment. We were told they are working on it to be launched in the near future so we look forward to that day.

Installed and ask Bold to the install - I seem to be going around in circles with this. Does not work and have too many issues. Edit address button does not work, the buy with points button seems to only work sometimes, the way it handles freight when there are multiple options is poor.

Seems that the team supporting this is having issues and not as responsive as the other teams for the other applications I have from Bold.

I am going to give it another week to get everything fixed and then unfortunately if it is not working I will have to look at another solution.

Hopefully, they can get it working. I really like all the Bold solutions and this seems to be another great one if it can work correctly.

We switched from Swell Rewards where we were paying $250/mo. The main problem there was that as our company grew, they charged us equally...regardless of the rewards program actual contribution to our growth.

Bold Loyalty Points charges based on the number of users actually utilizing the rewards program. That is smart and fair. Also, not dealing with coupons is 100% a better move. No one likes coupons. Coupled with our Upsell and Discount apps from Bold, we are rocking and rolling.

I would recommend the entire suite of Bold apps to any entrepreneur on Shopify. I have tried so many other apps...Bold has so much more functionality per square inch, factor in the low cost, and Bold is a no brainer.

A good app. Does the job with POS integration on top. It is just very frustrating that BOLD advertise the app is fully traductible if you subscribe to their plans but in fact, they forgot few sentences and words. Ie, the tiers explanations (very important part of the loyalty program) is in English (btw, with A GRAMAR mistake: SPENT instead of SPENT....no comment), but when you go to the Translation tab of the Backoffice, you cannot change. 3 stars because it is now 3 times I am telling them that and BOLD only answer is : "here is a link to find paid developers that can translate that for you"...Sorry? Did I miss something here? I have to pay for a dev mistake that you cannot correct ? First time I am leaving 3 stars to an app but this what happen when you talk to a wall. So if your website is not in English, remember that paying to have the translation feature...won't give a full traductible app...or you have to pay for extra dev.

App does not allow you to manage customer points effectively or even extract your own customer data - after being charged over $500 in one month because they had counted EVERY single customer EVER sent points (it is automatically sent to every customer and therefore counted) i asked to extract my data - almost 3 weeks later I still cannot access and they are not sending to me either - excuse after excuse - very angry about this and cannot believe Shopify support this