Reviews (541)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants say this app drives strong business impact with higher retention, repeat purchases, and LTV, quickly paying for itself. They find it intuitive yet powerful, with flexible points, rewards, tiers, referrals, and deep customization. Strong analytics, robust integrations (Shopify/Plus, POS, Klaviyo, Recharge, etc.), and smooth migrations are praised. Support and account management are described as fast, proactive, and strategic, helping shape long‑term loyalty programs.
Refine
-
By rating
Writing this review having just launched our program and have to say, Jason, our onboarding manager, was easily the most helpful and efficient rep with a third party platform that we've ever worked with. Not only was he an expert in Loyalty Lion, but he had tremendous knowledge of our other integrated platforms as well (Klaviyo, TapCart, Attentive).
Jason genuinely wanted success for our program from the start. He went above and beyond so many times. We're excited to continue to improve and add to our program!
Thank you so much for the fantastic review! We’re so glad to hear your launch went smoothly, and that Jason was very helpful in setting up your program for success. We’re excited to see how your loyalty program grows and evolves from here - please don’t hesitate to reach out if we can support you further.
Loyalty Lion is the gold standard for Shopify rewards programs. They offer a clean, easy-to-use interface with plenty of options for customization, and have a robust integration network. Additionally, they have a great team to help get you onboarded (shoutout Reya)! I can't recommend them enough.
Thank you so much for the glowing review! We’re thrilled to hear you consider LoyaltyLion the gold standard for loyalty programs. We’ll be sure to pass your shoutout to Reya - she’ll be delighted! Thanks again for the recommendation, and we’re here whenever you need us :)
Fantastic app all round! Does exactly what it says on the tin and Reya was super quick and easy to work with, our onboarding with her was super easy and enjoyable!
Thank you for the fantastic review! We’re so glad to hear that the program is delivering exactly what you need and that your onboarding experience with Reya was smooth and easy. We’ll be sure to pass on your kind words to her! If you ever need anything else, we’re always here to help.
We moved from Smile over a year ago and it was the best decision we've made. The team @ LL is incredibly helpful, kind and they keep you informed. I highly encourage you to schedule a demo.
Thank you so much for your wonderful feedback! We’re glad to hear that your decision to switch to LoyaltyLion has been such a positive one. It’s fantastic to know that our team has been able to support you every step of the way. We really appreciate your recommendation to schedule a demo, it’s a great way to see the full potential of the platform.
Smooth and easy migration! Freya helped us out by answer all my questions, even the most tedious ones.
Thank you for the lovely feedback! We're so glad to hear your migration went smoothly and that Freya was able to support you every step of the way. We’re excited to continue supporting you as your program grows!
Our onboarding manager, Reya, was fantastic—she went above and beyond to help us navigate complex questions and customize our loyalty program. Thanks to her support, we were able to create a truly unique and personalized experience for our customers.
Thank you so much for your review! Creating a personalised experience for your customers is exactly what we aim to help with, and it’s great to know Reya went above and beyond to bring that vision to life. We’re excited to see your program grow and succeed. Please don’t hesitate to reach out if there’s anything else we can do to support you!
Reya and the entire LoyaltyLion team have been an absolute joy to work with. We are so happy with how this app and platform is working for us and we can't wait to watch our program grow!
Thanks for the fantastic review! We’re pleased to hear that you’ve had such a great experience working with Reya and the entire LoyaltyLion team. It’s wonderful to know that the platform is working well for you, and we’re excited to see your program grow. If there’s anything else we can do to support you along the way, don’t hesitate to reach out, we’re here to help!
Our experience with LoyaltyLion has been fantastic. Reya was great and always on hand with any questions we had. She was incredibly helpful during onboarding, making the whole process easy to set up from start to finish.
Thank you so much for the wonderful review! We’re so glad to hear that your experience with LoyaltyLion has been fantastic and that Reya was able to make the onboarding process easy. We'll share your positive feedback with her! If you ever need any further assistance or have any questions, please don’t hesitate to reach out!
Fantastic service and excellent speed getting us up to speed and integrated. Completely effortless!
Sam - Michael Stewart Menswear
Thank you so much for your positive review, Sam! We’re glad to hear that your onboarding process was so smooth and effortless for you. If you ever need any further assistance, don’t hesitate to reach out
We can’t say enough amazing things about Reya! From the very start, she brought such incredible energy to our onboarding process, making what could have been a complex setup across our three sites feel seamless. Despite the time difference between the UK and LA, she was always available, responsive, and willing to help whenever we needed her. No matter the hour, Reya showed up with a positive attitude and a genuine commitment to making sure everything ran smoothly. Her constant communication, patience, and expertise made all the difference. She truly went above and beyond for us, and we’re so grateful for her dedication. If you get the chance to work with Reya, consider yourself lucky—she’s simply the best!
Thank you so much for your kind words! We’re absolutely thrilled to hear that Reya was able to make the onboarding process smooth and seamless across your three sites. We’ll be sure to pass along your glowing feedback to her. If you ever need anything else, we’re always here to help!
